Bulk Department Coordinator - Starting Wage $19.95/hr

East End Food Cooperative Inc.•Pittsburgh, PA

5d•Onsite

About The Position

The Bulk Department Coordinator is responsible for selecting, pricing, promoting, and merchandising designated products to meet objectives for sales, margin, and inventory turns, while also providing prompt, friendly, and courteous customer service. This role involves managing the department's product offerings, placing orders, setting prices, ensuring accurate labeling, and negotiating with suppliers. Additionally, the coordinator is responsible for maintaining attractive and well-stocked sections, coordinating stocking priorities, providing product information for marketing materials, and managing monthly promotions. The role also includes departmental maintenance, ensuring cleanliness and orderliness of all areas, maintaining equipment, managing backstock, handling vendor credits, cleaning, tracking shrink, participating in inventory counts, and maintaining a vendor contact list.

Requirements

General mobility requirements include the ability to: stand or sit for several hours at a time; lift up to 50 lbs. alone on a regular basis and 75 lbs. with assistance using safe lifting techniques; twist, turn, squat, and bend; do repetitive motions; visually read fine print; visually read a computer screen for long periods of time; climb a ladder.
2-3 years of experience purchasing retail foods.
1-2 years of experience in natural foods.
Thorough knowledge of organic, natural foods, and non-GMO products.
Able to produce quality work within the established deadlines.
Retail or other experience serving the public.
Must enjoy interacting with and serving the public.
Must have a friendly and outgoing personality and a positive attitude.
Ability to handle multiple demands and stay calm.
Accuracy and attention to detail.
Organized and methodical in action.
Excellent communication skills.
Excellent trouble shooting skills. Logical problem solving skills.
Conflict resolution skills.
Negotiation skills.
Moderate proficiency in Microsoft Word, Excel, Access and internet research skills.
Familiarity with POS systems.
The ability to be reliable for regular scheduled shift work.
Available to work 7a-3p, including at least one weekend shift.
The ability to work a flexible schedule.
Willingness to work evenings, weekends, and holidays.

Nice To Haves

3-5 years of experience purchasing retail foods.
2-4 years of experience in natural foods.
Experience purchasing natural foods.
Experience with food cooperatives.
Advanced knowledge of organic, natural foods, and non-GMO products.
Advanced proficiency in Microsoft Word, Excel, Access and internet research skills.

Responsibilities

Follow the Core Values as defined by EEFC's Core Value statement.
Provide exemplary customer service to both customers and staff.
Accurately communicate what the Co-op is and the process for becoming a member.
Familiarity with store layout, products, and services.
Familiarity and understanding of emergency procedures.
Stay up to date with current storewide and departmental communications, policies, notices, and logs.
Abide by Co-op policies as delineated in the Employee Handbook.
Willingness and ability to learn to meet the changing needs and requirements of the job.
With guidance of Grocery Manager, select department product offerings.
Place orders to ensure regular and adequate supply for sale and specials.
Receive orders not handled by Stockroom Supervisor following established procedures. Obtain credit from vendors as needed.
With guidance of Grocery Manager, set prices within guidelines to achieve margin goals.
Ensure accurate, up-to-date price labels and shelf tags for department items.
Negotiate with suppliers for favorable price and quality.
Plan and maintain attractive, fully stocked, rotated and faced sections. Coordinate stocking priorities with Stockroom Supervisor and Department Coordinators.
Ensure accurate, uniform, up-to-date department signs.
Provide product information to customers and staff via the Marketing & Member Services Manager for the Co-operator, Customer Service, and any other marketing materials.
Provide assistance with special orders and other prompt, friendly, courteous customer service.
Manage Monthly Co+op Deals promotions: Work with Grocery Manager to establish promotions planning, establish preferred promotional items, work with POS Coordinator to ensure accurate pricing and data entry on promo items, and request and maintain promotional signage.
Ensure that department areas (aisles, shelves, bins, and storage areas) are in clean, orderly condition, meeting health department, USDA and PA Department of Agriculture standards.
Maintain department equipment in good working order. Monitor cooler and freezer temperatures (where applicable) and follow established procedures for handling breakdowns. Advise Grocery Manager of equipment problems or needs.
Maintain organized, rotated backstock.
Obtain credit from vendors where applicable.
Communicate with accounting department about direct-vendor credit or invoice issues.
Clean shelves and fixtures as time permits.
Keep accurate records of shrink and calculate shrink extensions.
Participate in quarterly inventory counts and calculate inventory extensions.
Maintain an accessible contact list of department vendors.