Buildings & Communities Manager

Pegasus Homes

21h•$50,000•Hybrid

About The Position

Pegasus Homes is seeking an experienced Buildings / Property Manager for a 6-month fixed-term contract. The role involves managing a portfolio of later-living developments across the Home Counties and East & West Sussex. The successful candidate will lead onsite teams to deliver exceptional customer experiences, ensure high levels of building compliance, and manage financial aspects of the developments. This is a home-based role requiring frequent travel and participation in an out-of-hours on-call rota.

Requirements

Proven experience in multi-site residential property, estate, or asset management.
Experience in managing comprehensive, transparent service charges, budgeting, and financial reporting, including communicating financial information to residents.
Strong working knowledge of H&S regulations, building maintenance systems, and conducting formal site inspections.
Extensive experience leading, motivating, and managing a regional team with multiple direct reports.
Track record of delivering exceptional customer service, managing complex queries, and confidently navigating difficult conversations.
A full UK driving licence and access to your own vehicle is essential.
Strong IT skills with experience of using property related software (Google Workspace experience is an advantage but not essential).

Nice To Haves

A TPI/ (or equivalent) qualification is highly desirable.

Responsibilities

Manage, recruit, and support the regional team, driving performance, collaboration, and continuous development.
Ensure all developments meet regulatory and statutory health & safety requirements, maintaining documentation and acting as the responsible person for each site.
Oversee operational budgets and service charge accounts, collaborating with finance to produce quarterly reports and year-end accounts.
Work with the Central Services team to agree on scopes of work and monitor contractor service quality.
Ensure customers are prioritized, working with the sales team to provide a seamless resident journey and building relationships for high satisfaction levels.
Participate in an out-of-hours on-call rota (approximately once every 8 weeks).
Act as the responsible person for Health and Safety across sites, including Water Management, Fire, and General H&S.