Building Systems Engineer

Noda•Ottawa, ON

4d•Remote

About The Position

Noda is a data and analytics company for the commercial built environment. We reimagine how modern buildings operate — because a better world needs better buildings. Better buildings are more efficient, more sustainable, and more resilient. They are intelligent, autonomous ecosystems that anticipate and adapt, seamlessly. With commercial building operations accounting for nearly 30% of global emissions, we’re on a mission to turn buildings into a force for positive change, powering a more efficient, more sustainable world. We do this with smart software, careful use of modern artificial intelligence, sophisticated data models, and custom interfaces to building systems – and a lot of in-depth knowledge about how commercial buildings actually run. We’re a young, nimble company where we very much value creative thinking, a love of team work, and a determination to solve the problem, whatever it is. Priorities can shift fast, so adaptability and flexibility come with the territory. The consequence is that you’ll have a chance to make a real impact, backed by a supportive team. The Mission You will spend much of your time working with the Building Systems Engineering and Customer Success team to drive customer value. You will also work closely with Noda's product and engineering teams to aid in onboarding building systems data, improving data processing, and quality tooling, and iterating on Noda’s cutting-edge AI-based technology. Who You’ll Partner With You’ll work shoulder-to-shoulder with our Customer Success team and fellow Building Systems Engineers. Together, you’ll mitigate churn, drive renewals, and act as the voice of the customer, feeding critical insights directly into our product roadmap. Your Roadmap Month 1: Integration. Master the Noda stack (Platform, Salesforce, Slack, etc.), dive into our library of building recommendations, and start shadowing client calls. Month 2: Engagement. Take the lead on account servicing, support new opportunities and mitigate churn alongside Commercial, and start demonstrating deep product proficiency. Month 6: Expertise. Become the go-to technical authority. You’ll be driving solution enhancements, collaborating with the Product team, and mastering both the engineering and financial dimensions of building performance.

Requirements

5+ years in energy consulting or a related field.
Deep knowledge of HVAC/Controls systems (chillers, boilers, BMS, etc.).
Ability to quantify energy savings.
Quantitative skills to model efficiency initiatives, converting system optimizations into verified fiscal impact.
Ability to translate "tech-speak" into clear, compelling business value for both operating and executive customer personas.
Ability to build trust, manage relationships, and advocate for customer success.
Passion for SaaS.
Bias for action.
Curiosity for AI and innovation.
Strong leadership instincts.
BS/MS in Mechanical Engineering (or similar).

Nice To Haves

Prior experience in SaaS customer success.
Familiarity with SkySpark.
Proficiency with agentic AI tooling.

Responsibilities

Drive customer value by working with the Building Systems Engineering and Customer Success team.
Aid in onboarding building systems data.
Improve data processing and quality tooling.
Iterate on Noda’s cutting-edge AI-based technology.
Mitigate churn and drive renewals.
Act as the voice of the customer, feeding critical insights into the product roadmap.
Take the lead on account servicing.
Support new opportunities and mitigate churn alongside Commercial.
Demonstrate deep product proficiency.
Drive solution enhancements.
Collaborate with the Product team.
Master both the engineering and financial dimensions of building performance.