Building Services Supervisor | Full-Time | Greater Richmond Convention Center

Oak View Group•Richmond, VA

10d•Onsite

About The Position

The Building Services Supervisor leads the building services team in the completion of various custodial and housekeeping assignments, ensuring standards of cleaning are met, performing custodial quality checks, training new employees on proper custodial procedures, and maintaining general cleanliness of facilities. This role also supervises and ensures proper event setup in accordance with event work orders.

Requirements

2-3+ years of experience in building services/housekeeping with at least 1 year of experience in event setup in a convention center, hotel, sports venue, or other public assembly facility.
High school diploma or equivalent GED.
Possession of, or ability to obtain, a current CPR certificate.
Possession of, or ability to obtain, a driver’s license.
Forklift operator certification required.
Must be able to operate or be trained to safely operate a wide variety of equipment, including vans, pickup trucks, forklifts, high lifts, floor scrubbers, and other vehicles as required.
Must be able to work a flexible schedule including early mornings, days, evenings, overnights, weekends, holidays, extended (long) workdays, and extended numbers of days.
Knowledge of: Operational characteristics, services, and activities of public assembly facility housekeeping and event setup operations.
Event presentation and event production protocols, including the use of tablets or laptops as needed.
Principles of supervision and training.
OSHA work safety and general safety regulations.
Terminology used in entertainment and convention settings.
Customer service practices.
Relevant federal, state, and local regulations.
Ability To: Work effectively in a service-oriented environment subject to frequently changing priorities.
Work under high pressure in meeting urgent deadlines.
Identify job-related challenges and make corrective recommendations to the supervisor.
Work independently in the absence of supervision.
Receive, interpret, and delegate work order instructions while working with and alongside subordinates.
Perform basic computer functions using Microsoft Office, Outlook, word processing, and Excel spreadsheets.
Establish and maintain effective working relationships with staff, contractors, and facility users.

Responsibilities

Supervise building services personnel and provide/coordinate staff training and safety programs; work with team members to correct deficiencies; recommend discipline and termination actions.
Supervise and work along with event staff in the set-up and tear-down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant building code, fire code, and ADA regulations.
Lead and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, scrub & wax floors; wash walls and clean windows; polish stainless steel and clean countertops; clean restrooms and replenish supplies; remove stains, clean, and extract carpets; dust, polish, arrange, and move furniture and equipment; and remove rubbish and waste.
Perform various facility custodial tasks as assigned.
Operate a wide variety of equipment, including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required.
Periodically assist with inventory of all equipment as assigned.
Report defective equipment, facility damage, areas of the facility requiring cleaning, and incorrect or improper set-ups to supervisors in a timely manner.
Maintain storage areas and equipment in designated areas in a neat and orderly manner.
Use hand tools or small powered equipment applicable to the work being performed.