Building Services Estimator & Proposal Coordinator

Comfort Systems USA SouthwestChandler, AZ
Hybrid

About The Position

We are seeking a highly organized and commercially driven HVAC Service Estimator & Proposal Coordinator to support our growing service and maintenance department. In this role, you will act as the crucial link between our field technicians, sales team, and clients. You will be responsible for reviewing field reports, sourcing vendor pricing, estimating costs, and drafting professional proposals to ensure accurate and profitable project execution.

Requirements

  • Minimum 2-5 years of experience in commercial or residential HVAC estimating, service coordinating, or field service.
  • Strong understanding of HVAC systems, parts, and general repair/installation practices.
  • Experience with HVAC estimating software, MS Office 365 (especially Excel), and CRM platforms.
  • Excellent written and verbal communication skills; ability to write clear scopes of work and speak confidently with clients and technicians.
  • Exceptional organizational skills with the ability to manage multiple quotes, meet strict deadlines, and prioritize competing tasks.

Responsibilities

  • Review diagnostic reports, service notes, and site photos from field technicians to determine the scope of work for repairs, replacements, and retrofits.
  • Calculate accurate material, parts, and labor costs.
  • Solicit and evaluate competitive quotations from vendors and subcontractors.
  • Draft, format, and submit timely, professional repair quotes and proposals to clients (within 24 to 48 hours timeline).
  • Track follow-ups, LOIs, and pending approvals.
  • Create sold-job packages and transition approved work smoothly to the Service Coordinators and field operations teams.
  • Work with the procurement or parts department to confirm equipment lead times, issue purchase orders, and track material status.
  • Act as a primary point of contact with clients, answering questions regarding proposals and keeping all parties informed of estimate statuses.
  • Manage estimating logs, update company COINS software, and assist in identifying areas for cost savings and process improvements.

Benefits

  • Hourly
  • Paid Time Off (PTO)
  • Sick time
  • Paid holidays
  • Scheduled Hybrid - upon probationary period
  • Company-provided laptop, cellphone
  • Health insurance
  • 401(k)
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