Building Security Manager

BMO•Toronto, ON

13d•CA$45,500 - CA$84,500•Onsite

About The Position

Supports the service delivery, development, and execution of physical security programs, policies, and practices to minimize the potential impact of criminal risk and ensure a satisfactory level of security, fire, and life safety protection in locations / buildings across the enterprise. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Assists in the development of strategic plans. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Participates in defining change management plans of varying scope and type; may include a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Ensure that building emergency measures, operating procedures and contingency plans are in place and up to date. Supports the development and promotion of a building program. Provides input into the planning and implementation of operational programs. Leads contingent talent recruiting, resource planning, onboarding and off boarding activities. Schedules, manages workflow/workload and coaches team members. Promotes continuous improvement/cost effectiveness of business processes and procedures. Evaluates circumstances requiring exceptions and engages senior management for resolution where required. Resolves or escalates complex and or sensitive security concerns/issues raised by employees/team members and business partners/customers. Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences. Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions. May represent BMO at various industry forums. Collaborates in the delivery of day to day operational processes, program management activities and administrative tasks to support the people and property protection programs to achieve business results and deliver the intended employee experience. Executes procedures, processes and tasks (e.g. monitoring access to premises, service requests and transactions, administer and validate system access reports/lists, etc.) within relevant service level agreements; identifies gaps/issues and escalates as required. Provides a consistent and exceptional stakeholder experience, maximizes employee productivity, enforces internal / external control standards and minimizes risk. Collaborates with internal and external stakeholders in order to deliver on business objectives. External stakeholders may include law enforcement, building landlords, physical security vendors/security guards, contacts at other financial institutions, etc. Communicates and reinforces principles, programs, process, and standards and communicates openly and regularly about business issues. Participates in the design, development, implementation, and management of core processes. Improves operational methods and workflows by identifying, recommending and implementing process improvement initiatives. Develops knowledge related to operations specialty. Fully understands and practices operating procedures/emergency procedures and supports communication and implementation of them. Organizes work information to ensure accuracy and completeness. Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards. Ensures all security equipment and systems are operating in accordance with operating procedures and escalates all problems/issues to management. Responds and provide support for urgent/emergency situations after normal business hours. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

Typically between 3 – 5 years of relevant experience
Post-secondary degree in related field of study or an equivalent combination of education and experience
In-depth knowledge of the business/group processes/procedures
Experience in managing Building Security
Knowledge of Health & Safety workplace requirements
Knowledge of the operation / maintenance of building security equipment
Working PC skills (MS Word, Excel, PowerPoint)
Very good time management skills
Specialized knowledge from education and/or business experience
In-depth verbal & written communication skills
In-depth collaboration & team skills
In-depth analytical and problem solving skills
Oncall Rotation - once a week
In-depth influence skills

Responsibilities

Supports the service delivery, development, and execution of physical security programs, policies, and practices.
Minimizes the potential impact of criminal risk and ensures a satisfactory level of security, fire, and life safety protection.
Develops solutions and makes recommendations based on business strategy and stakeholder needs.
Provides advice and guidance on implementation of solutions.
Supports the execution of strategic initiatives.
Assists in the development of strategic plans.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Analyzes data and information to provide insights and recommendations.
Monitors and tracks performance, and addresses any issues.
Participates in defining communication and change management plans.
Ensures building emergency measures, operating procedures, and contingency plans are in place and up to date.
Supports the development and promotion of a building program.
Provides input into the planning and implementation of operational programs.
Leads contingent talent recruiting, resource planning, onboarding and off boarding activities.
Schedules, manages workflow/workload and coaches team members.
Promotes continuous improvement/cost effectiveness of business processes and procedures.
Evaluates circumstances requiring exceptions and engages senior management for resolution.
Resolves or escalates complex or sensitive security concerns/issues.
Identifies business needs, designs/develops tools and training programs.
Acts as the day-to-day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
Represents BMO at various industry forums.
Collaborates in the delivery of day-to-day operational processes, program management activities and administrative tasks.
Executes procedures, processes and tasks within relevant service level agreements.
Provides a consistent and exceptional stakeholder experience.
Maximizes employee productivity, enforces internal/external control standards and minimizes risk.
Collaborates with internal and external stakeholders to deliver on business objectives.
Communicates and reinforces principles, programs, processes, and standards.
Participates in the design, development, implementation, and management of core processes.
Improves operational methods and workflows.
Develops knowledge related to operations specialty.
Fully understands and practices operating procedures/emergency procedures.
Organizes work information to ensure accuracy and completeness.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Ensures all security equipment and systems are operating in accordance with operating procedures and escalates all problems/issues to management.
Responds and provides support for urgent/emergency situations after normal business hours.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Takes measured risks while protecting the bank by applying the Risk Management Framework.