Building Permit Writer - MABCD

Sedgwick County•Wichita, KS

1d•Onsite

About The Position

The Metropolitan Area Building and Construction Department (MABCD) is seeking a Building Permit Writer to handle the primary issuance of residential and commercial Building permits applied for in person and through the Web. This role requires a working knowledge of adopted Building codes, detailed computer entry, scanning and attaching documentation, and navigating GIS systems. Responsibilities include assigning and changing addresses, testing software, setting up new contractors, and unlocking contractor accounts. The position involves researching property jurisdiction, ownership, lot splits, zoning, floodplain status, conditional use, BZA, restrictive covenants, easements, setbacks, lot grading, districts, egress, water, and sewer. The role also requires calculating square footage, handling money, and answering phones with problem-solving skills.

Requirements

High School diploma or GED required.
Three years clerical and customer service experience.
Proficient with Microsoft Word, Excel, and Outlook.
Good with details and ability to discern input requirements from submitted data.
ICC permit technician certificate (Or the ability to obtain certification within 6 months of hire.)

Nice To Haves

Associates Degree or some college or trade courses.
Five years clerical and customer service experience.
Three years of construction experience.
Additional ICC certificate(s) in Building, Plans Examiner, Residential Inspector, etc.
Bilingual.

Responsibilities

Primary issuance of residential and commercial Building permits applied for in person and through the Web.
Computer detail entry along with scanning and attaching support documentation into the provided software.
Navigating GIS to establish the jurisdictional location of property and eligibility to apply for a permit.
Assigns new address, change addresses, test software prior to implementation, special projects, new contractor software set up, unlocking contractor account.
Research jurisdiction, ownership, lot splits, zoning, floodplain, conditional use, BZA, restrictive covenant, ability to read plat map and identify required fields of information regarding permit request, easements and setbacks, lot grading plan, districts, egress, water and sewer.
Calculate square footage and handle money.
Phone answering and problem solving required.
Face-to-face customer permit processing and processes permit submissions from the web.
Issues Residential and Commercial Building permits by utilizing the GIS system, planning resolutions, and plat map criteria for establishing permit eligibility.
Issues permits for Manufactured Homes for City of Wichita and Unincorporated Sedgwick County.
Vets application, parcel attributes, zoning, flood plain requirements, designated districts of authority/interest and verifies completeness of permit prior to issuance.
Verifies supporting documentation for completeness (Check list).
Collects fees using cashiering best practices provided by department policies.
Analyzes customer issues and presents solutions that fit MABCD accepted procedures.
Trains contractors on how to use portal and IVR.
Researches requests for timely and accurate responses to customers, public and other governmental agencies.
Collaborates with internal and external departments for MABCD processes and information resolution/flow.
Works on special projects as assigned.
Executes role of project leader as required.
Acts as the Subject Matter Expert for All MABCD Permits.
Mentors staff and customers regarding adopted codes.
Advises other staff members on MABCD administrative processes and practices.
Assist upper management in resolving contractor matters.
Uses proper etiquette including verifying customer hand-off and giving customer accurate information.