Building Operator, Residential

Colonnade Management Inc.•Ottawa, ON

1d•Onsite

About The Position

Colonnade BridgePort is a real estate company offering property management, development, investment and asset management, and leasing services. They service a portfolio of commercial, residential, and mixed-use properties. This role is for an experienced Building Operator with strong maintenance, troubleshooting, and customer service skills to oversee daily building operations, perform maintenance tasks, coordinate with tenants and contractors, and ensure the efficient performance of residential properties in Ottawa, ON. The successful candidate will report to the Property Manager and be responsible for the maintenance and day-to-day operations of a designated portfolio of new, modern apartments. This role requires flexibility in work schedule, including rotational on-call shifts, and involves a variety of daily tasks such as building maintenance, liaising with tenants and contractors, and supporting the overall performance of the portfolio. The position offers the ability to work independently with team support, requiring multitasking and strong interpersonal skills to handle high-pressure situations.

Requirements

Minimum of 3 to 5 years of related working experience.
Possess a mechanical aptitude.
Must be able to perform physically demanding tasks such as lifting up to 50 pounds, climbing ladders, kneeling, working in confined spaces, and operating equipment in various environmental conditions.
Able to multi-task, work under pressure and achieve quality results.
Strong organizational and interpersonal skills with the ability to work in a team environment, or independently with minimal supervision.
Valid Class G driver’s license and access to own, reliable vehicle.
Able to provide a clean criminal record check (at company’s expense).

Nice To Haves

Industry related designation(s) in BES and/or BOMI SMT/SMA preferred

Responsibilities

Liaise with residents on a regular basis to establish and maintain healthy working relationships.
Respond to and complete, in a timely manner, all tenant service requests.
Responsible for the appearance of the property and safety and convenience of the residents and visitors at all times.
Responsible for the efficient, effective and successful control of all equipment maintenance, building structures and property in accordance with approved practices, procedures, methods, and financial limitations.
Liaise with contractors, on-site staff and personnel to assist in providing supervision of all trades servicing the building equipment/systems.
Complete inspections of the property in accordance with the inspection frequency schedules contained in the respective property contracts.
Maintain all appropriate logs and manuals and ensure that all third-party contractors servicing the property are maintaining the respective logbooks in accordance with the determined schedules.
Conduct daily inspections of building(s), make recommendations and implement improvements in consultation with the Property Manager, of operational tasks and repairs that are required to the properties.
Assist in implementing a pro-active preventative maintenance program for all building equipment/systems to ensure that all systems are properly maintained and serviced in a pro-active manner.
Coordinate the services of contractors to complete repairs and maintenance, including HVAC systems, electrical, mechanical, lighting etc.
Provide after-hours coverage of designated properties on a rotational basis with other building operators.
Other duties as reasonably required.

Benefits

Three weeks starting paid vacation, three days personal leave
Paid sick days
Employee and Family Assistance Program
Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee)
Professional development (up to two paid courses per year)
RRSP matching program
Holiday office closure between Christmas and New Years
Summer hours (position dependent, alternative may be offered)
Compensation for overtime and on-call rotation
Eligible for annual bonus