Building Operator, Level 2

QuadReal Property Group•Burnaby, BC

5d•CA$65,000 - CA$80,000•Onsite

About The Position

The Building Operator, Level 2 (BO2) is responsible for the daily operational execution across a portfolio of buildings. This role ensures the buildings are maintained to high standards, all systems are functioning optimally and tenant compliance is upheld. The BO2 plays a key role in executing preventative maintenance, responding to service requests, and supporting the property management team in delivering operational excellence. Working independently is a critical aspect of this role requiring initiative, accountability, and sound judgment in day-to-day operations.

Requirements

Minimum 5th Class Power Engineering Certificate is required.
1-2 years of building operations experience.
A Valid driver’s license is required.
Excellent verbal and written communication skills that enhance promoting good tenant relations with a positive attitude.
Must have a thorough understanding of complex mechanical and electrical systems, including pumps, motors, hot water boilers, cooling towers, chillers and air handling equipment.
Must be able to work independently with minimum supervision.
First-hand knowledge of mechanical, plumbing, and electrical installations and repair as required.
Availability to work after hours, on-call on a rotational schedule, including weekends, and respond to emergency calls.
Promote safe work practices and ensure work is performed in accordance with QuadReal’s work standard.

Nice To Haves

A trade background would be an asset

Responsibilities

Conduct daily rounds across assigned buildings to inspect building exteriors, grounds, and common areas; communicate and action all observations as required.
Maintain building systems in collaboration with Industry Partners, including envelope, HVAC, plumbing, lighting, electrical, elevating devices, life safety systems, asphalt and landscaping.
Assist team with overseeing and managing service contracts.
Ensure building documentation is accurate and up to date, including logs, inspection records, building fact sheets, and applicable platforms (e.g., Angus, QuadReal Connect).
Respond to work orders promptly using prescribed platforms; ensure work order acceptance and acknowledgment within permitted timeframes.
Perform periodic inspections of tenant spaces to ensure lease compliance and respond to tenant service requests; collaborate with the property team to communicate with tenants as required.
Support leasehold improvements and capital projects by performing on-site inspections and reviews and providing technical input where required.
Support the management of property expenses by executing work within approved budgets, ensuring efficient use of materials and resources, providing input on cost-effective solutions, and conducting cost replacement analyses for major repairs and capital planning.
Monitor computerized control systems and utilize all required software tools for inspections, health and safety reporting, and compliance tracking.
Complete all required health and safety training, including annual Job Hazard Assessments and non-routine assessments; participate in corporate occupational health and safety programs.
Assist with environmental assessments, waste, recycling, hazardous materials, and insurance and risk management inspections, remedial actions, and reporting.
Communicate regularly with the operations and property management teams to share updates, escalate issues, and align on priorities; participate in team meetings and contribute to a collaborative and safety-focused work environment.
Support and mentor summer students and interns as required.
Participate in an on-call rotation to provide after-hours support for building operations, following a schedule of two weeks on and four weeks off.
A reliable vehicle is required to travel between job sites. Mileage will be compensated in accordance with company policy.
Remain current with new industry practices, legislative changes, and new technologies.
Perform other assigned duties as required.