Building Operations Specialist

AmentumMcLean, VA
Onsite

About The Position

Amentum is currently seeking a Building Operations Specialist in Chantilly, Virginia. The selected employee will be in a call center environment, monitoring alarms and facilitating customer service inquiries.

Requirements

  • Skilled in using Microsoft Outlook, Excel, and Word.
  • Experience working in customer service.
  • Experience in a call center environment/Facilities environment.
  • Ability to obtain and maintain a US Security Clearance at the TS/SCI with polygraph level.
  • 3 years of experience in customer service (if Associate's Degree is held).

Nice To Haves

  • A bachelor’s Degree is preferred.

Responsibilities

  • Monitoring alarms and facilitating customer service inquiries.
  • Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
  • Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
  • Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job.

Benefits

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement benefits (including 401(k) matching)
  • Educational reimbursement
  • Parental leave
  • Employee stock purchase plan
  • Tax-saving options
  • Disability and life insurance
  • Pet insurance
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