Building Material Warranty Technician (Windows and Doors)

AMERICAN WHOLESALERS•Evansville, IN

3d•Onsite

About The Position

We are looking for a dedicated Windows and Doors Warranty Technician to join our service team. In this role, you will be the face of our company, traveling to residential and commercial job sites to diagnose, repair, and maintain products under warranty. The areas that we currently serve encompass Indiana, Illinois, Kentucky, and Tennessee, and will be based at our home office in Evansville, Indiana. Company vehicle and tools will be provided.

Requirements

At least 2+ years of experience in window and door installation, carpentry, or field service.
Proficiency with hand and power tools (drills, glass cutters, glazing knives, levels).
Must be comfortable lifting up to 50 lbs, climbing ladders, and working in various weather conditions.
A valid driver's license and a clean driving record are required for traveling between job sites.
Ability to work independently, manage a daily schedule, and solve complex problems on the fly.

Responsibilities

Conduct on-site evaluations to identify root causes of window and door failures, including air/water leaks and mechanical issues.
Repair or replace insulated glass units (IGUs), sashes, frames, seals, and hardware (locks, hinges, rollers).
Perform specialized tests, such as water spray tests, to verify that repairs meet manufacturer and safety standards.
Explain repair processes and maintenance tips to homeowners to ensure a positive service experience.
Maintain accurate digital records of service actions, including photos, parts used, and time spent, typically via a mobile app.