Building Manager

Project Renewal•New York, NY

7d•Onsite

About The Position

Willow Tree Residence is a 130-unit congregate care supportive housing program located in East Midtown Manhattan. The facility is unique in that it is co-located with a women’s shelter that occupies the first 6 floors of a 21-story building and offers a street facing Article 28 clinic on the first floor dedicated to providing primary and behavioral health care services. Willow Tree provides 79 permanent, supportive housing units for chronically homeless single adults and/or adult families with a serious mental illness [SMI], a substance use disorder [SUD], or those who may have a co-occurring SMI and SUD. Candidates are referred through the Department of Homeless services [DHS]; however, the facility is funded by DOHMH. The remaining 51 units are “fair market” and reserved for low-income tenants, referred from the local community.

Requirements

Bachelor’s degree and a minimum of four (4) years of progressively responsible experience working in building maintenance, repair, and management, including at least one (1) year of experience supervising maintenance or custodial workers
Associate’s degree with a minimum of five (5) years of progressively responsible experience, including two (2) years of experience supervising maintenance or custodial workers
High School Diploma or equivalent and a minimum of six (6) years of progressively responsible experience, including three (3) years’ experience supervising maintenance or custodial workers
Demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.
Ability to make basic repairs to building systems, including knowledge of how to use tools safely and efficiently.
Ability to develop and foster, through demonstration, team spirit, enabling staff to overcome the challenges of providing services needed to a special client population.
Excellent oral, writing, and listening skills are a must.
The ability to work well within a highly pressurized, deadline environment, while meeting the short- and long-term mandates of the program.
An ability to interface with clients as well as all levels of staff.
Knowledge of Microsoft Office Suite and work order systems, including Eptura.
Will need to use computer and phone on a daily basis to monitor email and Microsoft Teams communication, and manager work order system.

Nice To Haves

Bilingual or multilingual a plus
S95 Fire Panel Certification (will need to be obtained if hired)
Certificate of Fitness for Standpipe/Sprinkler Maintenance, S-12 and S-13
OSHA 10 AND OSHA 30

Responsibilities

Supervises, directs, trains, and works with the custodial staff and facilities team members to perform daily tasks in response to work requests from staff and clients
Provides on-site training to custodial staff to enable them to properly perform the myriad of work to be completed
Responsible for handling small repairs in tenant units.
Ensure that staff maintains clean and orderly conditions on the exterior of the building
Coordinates completion of all the work to be done in the facility in anticipation of thorough inspections from Program Director, and NYC agencies (DOB, FDNY, HPD, etc)
Responsible for turning over units in a timely manner for re-rental after vacancy.
Oversee the proper functioning of the building’s boiler, ensuring that any needed repairs are completed as quickly as possible and that all inspections are performed and recorded
Understands the maintenance contracts that have been put in place for building systems, calling appropriate outside vendors when emergencies occur, especially plumbing and electrical.
Ensures that any repair work being done by outside contractors is monitored and inspected prior to the work being accepted and processed for payment
Prepares requisitions for supplies and equipment and maintains an adequate inventory so staff can have the needed goods and materials to perform the requested work.
Routinely checks all areas of the facility to prevent the issuance of any violations by staff from any city or state agencies
Completes corrective action plans for all building/maintenance inspection citations issued against the facility
Puts in place and enforces cleaning and trash separation and removal schedule, including compost collection.
Available to respond to emergencies on a 24/7/365 basis, including after normal work hours, weekends, and holidays