Building Manager

Commander, Navy Installations Command•Mayport, FL
•Onsite

About The Position

This position is located at Unaccompanied Housing at Naval Station Mayport, Florida. The Building Manager performs duties supporting the Unaccompanied Housing Program, contributing to service members’ quality of life, mission readiness, job satisfaction, and retention. The position provides resident support, monitors assigned facilities, coordinates maintenance, and helps ensure safe, secure, clean, and well-maintained housing.

Requirements

  • Preferred 12 months of work experience demonstrating knowledge of basic customer-service principles, concepts, standards, and regulations.
  • Skill using a personal computer and Microsoft Office applications.
  • Basic math and reading skills.
  • Ability to communicate clearly and effectively in English, both verbally and in writing.
  • Knowledge of minor maintenance tasks, including changing clock batteries and accessible light bulbs, lubricating locks and hinges, tightening furniture hardware, making minor furniture repairs, and cleaning dryer lint traps.
  • Must meet federal employment suitability requirements and successfully complete a background investigation.
  • Must successfully pass employment verification through E-Verify and complete the required Personal Identity Verification process using two forms of identification from Form I-9.
  • A valid state driver’s license is required to operate motor vehicles.
  • Must participate in direct deposit; a Social Security card is required.
  • Selective Service registration is required for males born after December 31, 1959, unless exempt.
  • May be required to pass pre-employment examinations and complete a probationary period.
  • Must have a favorable background determination and satisfy requirements for access to an IT II system and/or personally identifiable information.
  • Must submit an OGE-450 financial disclosure statement upon entering the position and annually.
  • Must be able to report during inclement weather or national-security needs if designated as ALPHA personnel.
  • May be required to travel to other housing facilities; travel more than twice per year may require a government travel card.
  • May be required to work weekends and holidays, rotating shifts outside normal duty hours, and overtime; may be recalled to duty.
  • Occasional exposure to dusty or dirty conditions may occur when visiting rooms or facilities undergoing repair, maintenance, or renovation.
  • Applicants must provide a resume that supports their questionnaire responses and documents duties, dates, and hours worked; non-government positions must include complete addresses and dates, and government positions must include pay plan, series, grade, agency address, and dates.

Nice To Haves

  • One year of graduate education, one year of specialized experience, or a combination of specialized experience and graduate-level education may satisfy the stated education/experience qualification pathway.
  • Experience may include paid, unpaid, volunteer, or part-time work.

Responsibilities

  • Escort new residents to their assigned unit or room when possible and conduct orientation visits covering furnishings, equipment, accommodations, common areas, and amenities.
  • Manage resident check-out of cleaning equipment as needed.
  • Conduct daily assessments of facility exteriors, grounds, and common areas, and verify vacant or unassigned units are ready for occupancy.
  • Monitor custodial contractors where applicable.
  • Conduct quarterly inspection visits of occupied or assigned permanent-party spaces in accordance with required entry protocols; discuss outstanding trouble calls, inspect fire-safety equipment, verify the condition of rooms and furnishings, and check compliance with housing rules.
  • Report property damage, rule violations, and inspection findings to the complex manager or Unaccompanied Housing manager, as appropriate.
  • Escort nonresident visitors, including tenant commands, Public Works, Security, Fire, Environmental Protect Medical Unit personnel, contractors, and touring visitors; enforce guest policies and ensure guests are escorted.
  • Coordinate resident trouble calls and submit work requests; coordinate maintenance issues with managers, facility liaisons, or Public Works staff.
  • Help maintain resident security and privacy.
  • Perform minor preventive maintenance and repairs to furnishings and appliances, such as changing batteries and accessible light bulbs, lubricating locks and hinges, tightening hardware, gluing furniture joints, and cleaning dryer lint traps.
  • Operate the baggage storage room in assigned housing buildings.
  • Coordinate dormitory maintenance requirements with dormitory managers or training command representatives as needed.
  • Conduct Resident Advisor facility training and enter completion dates in Enterprise Military Housing.
  • Conduct furniture, fixtures, and equipment inventories and barcode furnishings, equipment, and rooms; maintain control of FF&E in vacant or unassigned units.
  • Support the annual Tenant Satisfaction Survey by distributing surveys and developing action plans based on results.
  • Facilitate new-resident orientation briefings when designated by the Unaccompanied Housing manager.
  • Provide professional customer service and maintain a neat, clean, and professional appearance.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package, including medical, dental, life insurance, long-term disability, retirement, and a 401(k) savings plan.
  • Annual leave and sick leave.
  • Tuition reimbursement.
  • Annual leave: 13 days per calendar year, accrued each pay period; use is allowed after the 90-day onboarding period.
  • Sick leave: 13 days per calendar year, accrued each pay period.
  • 11 paid holidays per year.
  • Medical insurance, including vision, and dental insurance.
  • NAF Retirement Plan.
  • 401(k) Savings Investment Plan with employer match up to 3%.
  • Long-term disability plan.
  • Basic life insurance with optional life and spouse/dependent coverage.
  • Medical savings account (FSA).
  • Access to Morale, Welfare & Recreation programs and facilities, discounted tickets and travel, and Navy Exchange shopping privileges.
  • Federal civilian service stability and quality-of-work-life balance.
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