Building Maintenance Technician III

BGIS•Quebec, QC

10d•Onsite

About The Position

The Building Maintenance Technician III is responsible for operating the facility, including mechanical and other supporting systems. This role involves performing structured inspections, preventative and corrective maintenance, and routine and on-demand services on facility mechanical equipment and other systems. The Technician must work in accordance with established processes and practices, complying with internal and external requirements such as environmental, health and safety, and fire protection. This role collaborates with key BGIS departments to ensure full support of all activities and plays a key role in the integrated approach to operating buildings. BGIS is committed to the development of its people, offering opportunities to learn and grow into various roles such as On Account & expanded Operational roles, Facility Management Office roles, and Project Management roles.

Requirements

High school diploma plus trades training and/or certification or licensing.
Experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
Sound knowledge of processes and practices relating to facility operations and maintenance.
Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
Possesses a strong environmental, health, and safety mindset.
Strong client-service orientation along with a high sense of urgency.
Knowledge and understanding of Building Automation Systems (BAS) & HVAC Systems.
Effective communication skills for data relay, exchange, feedback, and clarification.
Mentoring skills required to support lower level technician’s development.
Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
Must be capable of obtaining appropriate security clearance.

Responsibilities

Comply with all internal and external requirements including environmental, health and safety, fire protection, as mandated by BGIS Health Safety and Environment Teams and enforced by law.
Take ownership of safety measures related to building equipment, ensuring the secure operation of critical systems.
Perform regular facility, mechanical, and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation, and asset integrity.
Respond to routine and on-demand service requests and perform preventative and corrective maintenance on facility mechanical equipment and other systems.
Participate in and assist with facility-related projects.
Provide observations about facility, mechanical, and electrical equipment and systems conditions and deficiencies, and suggest enhancements and repairs.
Maintain all assigned tools and arrange for repair and replacement.
Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.
Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.
Establish a strong technical presence at facility sites, focusing on critical building equipment areas.
Cultivate technical relationships with on-site personnel, emphasizing equipment reliability and technical response to equipment issues.
Perform work in accordance with established processes and practices.
Monitor assigned facility by conducting walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
Execute comprehensive technical inspections of building equipment, focusing on critical systems impacting tenant operations.
Document and analyze technical findings, prioritizing equipment-related repairs and upgrades.
Execute and maintain a meticulous technical inspection checklist and database specific to building equipment.
Assist in enhancing tenant and customer satisfaction and maintaining positive relations through work performance and service delivery.
Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment.
Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions.
Communicate technical information effectively to internal teams and external vendors.
Escalate critical equipment-related issues to minimize downtime and tenant disruptions.
Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates.
Manage work order life cycle in partnership with the Central Work Order Management Team, progressing work from dispatch to completion and recording resolution data.
Ensure work completed meets quality, contract response, and all other requirements.
Assist in the implementation of the preventative maintenance (PM) program in partnership with the BGIS CMMS Team.
Ensure deficiencies are identified, recorded, and escalated, and that related documents are maintained.
Ensure work performed follows corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
Prioritize technical work orders related to building equipment to minimize business disruptions for tenants.
Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks.
Maintain thorough records of technical work order history, including equipment-specific details and expenses.
Submit all expenditures on a timely basis.
Manage the budget for building equipment maintenance in partnership with the Maintenance Lead, FM, and Regional Director, seeking cost-effective solutions.
Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, focusing on minimizing tenant disruptions.
Oversee technical vendors and contractors with specialized expertise in building equipment maintenance.
Hold vendors to high technical standards, emphasizing equipment integrity to prevent tenant disruptions.