Building Engineer

ISS•Westford, MA
•$35 - $45

About The Position

The Building Engineer maintains facilities-related equipment to high standards within the Hard Services line and collaborates with the Site Operations Supervisor, Senior Building Engineer, Chief Engineer, and broader Hard Services team. The role supports coordinated facility operations across hard, soft, and operational services and requires a strong electrical background and an electrical license. The position focuses on optimizing and maintaining facilities in safe operating condition, carrying out preventive and reactive maintenance, and resolving immediate operational or building-safety concerns. Working under supervision, the Building Engineer uses advanced general and trade-specific skills to perform complex preventive maintenance and corrective repairs on buildings, industrial systems, equipment, and grounds. Duties may involve electrical, carpentry, plumbing, painting, roofing, refrigeration, heating, and cooling systems. The role supports the Engineering team and reports to the Site Lead. It includes weekday hours of 8:00 a.m. to 5:00 p.m., with on-call support and the ability to work days, nights, weekends, or holidays as needed. The stated hourly pay range is $35–$45. ISS offers full-time employees medical, dental, life, and disability insurance, plus a leave program based on employment status.

Requirements

  • Journeyman credentials.
  • EAP 608 Universal certification or electrical certification; the role description also states that an electrical license is required.
  • 5–7 years of experience in Operations & Maintenance, Construction, Facilities Maintenance, and/or Building Engineering roles.
  • High school diploma or vocational or trade school/college education.
  • Strong knowledge of work-order control procedures and time management for working within CMMS systems.
  • Ability to work at heights using ladders and Mobile Elevating Work Platforms (MEWPs).
  • Experience with subcontractor and vendor contract management.
  • Experience managing key performance indicators provided by the Site Operations Manager.
  • Journeyman-level experience with specialty hand tools, specialty diagnostic tools, and maintenance shop practices involving electrical and mechanical equipment systems.
  • Basic computer proficiency, including Word, Outlook, CMMS systems, and smartphone systems.
  • Ability to work independently and as part of a team, with strong communication and interpersonal skills.
  • Valid state driver's license; travel by car within a metropolitan region may be required.
  • Ability to operate powered industrial trucks.
  • Ability to walk or stand for prolonged periods, lift, carry, and place up to 50 pounds, bend or stoop frequently, and work at heights on mobile or stationary work platforms.
  • Ability to work days, nights, weekends, and/or holidays as needed.

Responsibilities

  • Perform inspections, maintenance, and repairs on building mechanical systems.
  • Troubleshoot HVAC systems and perform preventive maintenance.
  • Perform electrical work, including re-lamping, ballast replacement, breaker resets, and troubleshooting faulty switches.
  • Repair plumbing fixtures, maintain drains, and perform restroom preventive maintenance.
  • Inspect and maintain café and kitchen equipment.
  • Manage and support maintenance of elevators, fire-life-safety devices, and UPS systems.
  • Repair or adjust access doors and overhead doors as required; adjust doors and closers and repair drop-ceiling grids or replace ceiling tiles.
  • Perform routine preventive maintenance to keep equipment operating smoothly.
  • Keep CMMS software current with accurate asset and maintenance-program data.
  • Inspect and diagnose problems, using blueprints, repair manuals, and parts catalogs as needed, and determine corrective actions.
  • Coordinate with contractors and vendors to support safe and effective work, including site access, escorts, safety precautions, and debriefing.
  • Provide data for reports, status updates, equipment evaluations, and contractor scopes of work as needed.
  • Provide or direct equipment and system operational modifications, including critical switching, lockout/tagout, and safe-work-area setup for subcontractors.
  • Follow 5S principles to maintain organization and cleanliness in client/customer spaces and equipment, storage, and tool areas.
  • Order supplies for preventive and reactive maintenance and manage tool-crib inventory to support SLA uptime.
  • Obtain and compare estimates for work performed by outside vendors.
  • Perform visual roof inspections and minor repairs as needed.
  • Perform general maintenance-technician duties assigned by Site Operations Management.
  • Serve as first-line on-call support for escalations or emergencies according to the designated schedule.
  • Handle customer complaints professionally, appropriately, and promptly.
  • Comply with ISS and client EHS requirements and applicable HSEQ policies and procedures.
  • Provide support to the Engineering team, communicate effectively across the business, and participate in project groups and meetings as required.
  • Develop skills in line with appraisals, pursue continued self-improvement, and participate in development opportunities.
  • Travel by car within a specific metropolitan region if required as part of the mobile engineering team.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Comprehensive leave program based on employment status
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