Building Director

Breaking Ground•Brooklyn, NY

About The Position

The Building Director is responsible for effective property management and day-to-day operations at a supportive housing building. The role oversees the physical site and the administration of rent activities, subsidy management, leasing, legal actions, tenant relations, and social service delivery. The Building Director works closely with vendors to ensure quality services for the building and its residents, maintains positive relationships with direct reports and social service staff, and engages tenants in a sensitive and knowledgeable manner. The role also communicates with internal and external stakeholders about issues affecting the building and broader community, and represents Breaking Ground’s mission to stakeholders on and off site. The Hegeman, located in Brownsville, Brooklyn, provides 161 units of permanent supportive housing for low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including people with mental illness. The Center for Urban Community Services provides comprehensive onsite social services, while Breaking Ground coordinates property management services. The Domenech provides 72 units of permanent supportive housing for low-income or formerly homeless seniors. Breaking Ground offers senior-specific programming there, including coordination of home care and medical services and activities to help tenants remain physically and mentally active.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 5 years of experience in property management or supportive housing.
  • At least 5 years of experience in a supervisory capacity.
  • Demonstrated ability to lead, inspire, manage, coach, and supervise others.
  • Knowledge of local, state, and federal housing and social service regulations.
  • Knowledge of funding sources for housing and social service programs.
  • Ability to manage multiple significant priorities, including complex and time-sensitive projects.
  • Strong leadership and communication skills, with a commitment to problem solving and creative thinking.
  • Proficiency with Microsoft Office Suite programs, including Word, Excel, Outlook, and Microsoft Teams.

Nice To Haves

  • Experience with social services, policy, and housing development.

Responsibilities

  • Provide oversight of building staff, including direct supervision of Assistant Directors.
  • Hire, manage, and monitor staff performance.
  • Manage rent-related activities, including tenant rent collection, leasing, subsidy management, and recertification, ensuring benchmarks are met.
  • Manage landlord-tenant legal and other building activities in accordance with applicable laws, regulations, and Breaking Ground policies and procedures.
  • Collaborate with other Building Directors on strategies for specific tenant matters and broader tenant issues.
  • Manage day-to-day security and maintenance to keep the building safe, clean, structurally sound, and healthy.
  • Participate in preventive maintenance, ongoing capital upgrades, and energy-efficiency programs.
  • Manage the development and coordination of tenant services, activities, and workshops.
  • Manage building finances, including budgeting, monitoring, modifications, and drawdowns.
  • Collaborate with social service partners to support high-quality tenant services and housing stability.
  • Maintain a strong, positive partnership between management and social services staff.
  • Work effectively with external agencies, including government agencies, funders, and vendors.
  • Build positive relationships with local community decision-makers.
  • Represent Breaking Ground as an expert in workshops, conferences, and advocacy efforts.
  • Perform other related duties as assigned.
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