Building Automation System Lead Operator
About The Position
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Building Automation System Lead Operator – JLL What this job involves: JLL is seeking a Building Automation System Lead Operator to join our facilities team. This position combines technical expertise with leadership responsibilities, ensuring optimal performance of computerized building automation systems while providing day-to-day oversight of the operator team. You will play a critical role in monitoring and managing building systems to maintain optimal operating conditions (temperature, humidity, static pressure, schedules, amps, etc.) while leading a team that provides 24/7/365 coverage. This role offers the opportunity to work with advanced building technology while developing your leadership and team management skills in a dynamic, mission-critical environment.
Requirements
- High School Diploma or equivalent
- Minimum 3 years of relevant experience in building automation systems or related field
- General understanding of building automation systems with an emphasis on WebCTRL
- Knowledge of commercial HVAC equipment and how it is controlled and alarmed in an industrial/commercial environment
- Proficiency in Microsoft Word, Excel, and other Microsoft Office Suite programs
- Strong written and verbal communication skills to effectively communicate with all customers, team members, and stakeholders
- Ability to function effectively in a dynamic work environment
- Ability to learn new concepts and ideas quickly
- Demonstrated ability to multi-task and work both in a team and independently
- Leadership skills and experience managing or coordinating team activities.
Nice To Haves
- Trade School education with an emphasis on HVAC systems
- Specialized training or certification in BAS (Building Automation Systems) or HVAC Systems
- Previous experience working in CMMS (Computerized Maintenance Management Systems)
- Experience leading or supervising technical teams in a 24/7 operational environment
- Familiarity with multiple BMS platforms beyond WebCTRL
Responsibilities
- Monitor alarm screens across various BMS (Building Management System) platforms to ensure systems operate within specified parameters
- Manage and dispatch alarms on various BMS systems, prioritizing critical issues and coordinating responses
- Lead and manage a team of building automation system operators, ensuring continuous 24/7/365 coverage
- Create work schedules and approve timecards for the Building Automation System operator team
- Review pass-down communications and emails from previous shifts to maintain situational awareness
- Review Corrigo for any open Priority Work Orders and ensure timely resolution
- Review all alarm screens from the previous 24 hours to identify trends and recurring issues
- Notify end users during off-hours regarding equipment in alarm status
- Escalate site BMS alarms to customers, Sr. Operations Manager, Sr. Facilities Manager, and Facilities Manager as appropriate
- Direct responses to major incidents impacting site operations and prioritize responses to critical alarms during site outages
- Coordinate and administer client-specific work permitting processes
- Ensure all required training is completed on time for team members
- Prepare and review emails regarding shift issues and alarm notifications
- Complete other duties as assigned.
Benefits
- JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
- Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
