Building Automation Service Specialist II

Schneider ElectricPleasanton, CA
2d$80,000 - $120,000

About The Position

Schneider Electric is seeking a BAS Service Technician in Pleasanton, CA. This exciting role is perfect for someone with BAS experience who is looking to elevate their career with a dynamic and innovative company. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. This role requires extensive knowledge of operational procedures and tools, gained through significant work experience.

Requirements

  • 4+ related work experience required in troubleshooting and maintaining Schneider Electric systems (EBO, Continuum) or a competing system i.e Metasys, Siemens, Alerton, Distech, Tridium/Niagara, Delta
  • Working knowledge with BACnet, LON, and MODBUS protocols.
  • Intermediate ability to use Microsoft Office programs including but not limited to, Word, Excel and PowerPoint
  • High School Diploma

Nice To Haves

  • Knowledge of video surveillance and access control systems a plus

Responsibilities

  • System Maintenance & Support: Services and maintains complex Building Automation Systems (BAS), ensuring optimal performance and reliability. Travel throughout the Bay Area to service these customers is required.
  • Technical Expertise: Diagnoses and repairs malfunctions in control systems, utilizing extensive knowledge of electronic and digital control systems.
  • Customer Communication: Communicates with customers upon arrival and before leaving the work site. Regularly meets with clients to understand their operating challenges and keeps them informed about service progress, outstanding issues, and potential system enhancements.
  • Technical Resource: Acts as a technical resource for both the team and customers, offering insights and recommendations on system upgrades, enhancements, and replacements.
  • Organizational Skills: Demonstrates the ability to operate independently in a fast-paced environment, prioritizing tasks to meet leadership schedules.
  • Communication Skills: Excellent oral and written communication skills are essential, as this role requires collaboration with team members and effective interaction with customers.

Benefits

  • Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
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