Building Automation Controls Service Technician - Colorado Springs

Setpoint Systems Corporation • Colorado Springs, CO

20d • $90,000 - $100,000 • Hybrid

About The Position

Setpoint Systems Corporation is a leading provider of building automation and controls in the Rocky Mountain Region, with a history dating back to 1983 and over 4,000 installations completed. The company is experiencing rapid growth and is seeking motivated, solutions-oriented professionals to join their technical services team. They are looking for a proactive, high-energy Building Automation Controls Service Technician who excels in an autonomous, fast-paced environment. In this role, technicians act as trusted advisors and technical problem solvers, contributing to the company's mission of improving lives through empowerment by providing clients with the training, reliability, and innovative automation systems they need to succeed.

Requirements

• 5+ years of hands-on HVAC controls and/or building automation experience, or an Associate degree / technical diploma in HVAC, Electronics, or Building Automation.
• Prior experience with Delta Controls, Tridium Niagara, or comparable direct digital control (DDC) systems is highly preferred.
• Strong background in systems integration, electrical schematics, network protocols (e.g., BACnet, Modbus), and mechanical HVAC operations.
• Proven track record of outstanding customer service and professional communication.
• Comfortable managing your workday independently with relentless attention to detail and safety.
• Supportive, loyal, and committed to collective team success and shared technical knowledge.
• Able to articulate technical challenges and solutions clearly to facility managers, building owners, and project engineers alike.

Nice To Haves

• Prior experience with Delta Controls, Tridium Niagara, or comparable direct digital control (DDC) systems is highly preferred.

Responsibilities

• Diagnose, troubleshoot, and resolve complex issues within customer DDC systems and HVAC controls through high-priority spot service.
• Execute Technical Support Agreements (TSAs) according to Setpoint’s elite procedural and quality standards.
• Train facility operators and build enduring customer relationships that turn clients into long-term partners.
• Uncover opportunities for system upgrades, hardware retrofits, and new TSAs to optimize customer operations and drive business growth.
• Assist with project planning, system checkout, startup, turnover documentation, device requisitions, and manpower coordination.
• Participate in periodic 24/7 on-call emergency rotations and warranty support.
• Occasional out-of-state travel to support critical customer sites and specialized installations.

Benefits

• Medical, Dental, and Vision insurance coverage.
• 401(k) with company match.
• Employer-paid Life Insurance.
• Dedicated investment in technical certifications, factory training, and professional leadership tracks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree