Building Automation Controls Service Technician - Colorado Springs
About The Position
Setpoint Systems Corporation is seeking a proactive, high-energy Building Automation Controls Service Technician to join their rapidly growing team. This role involves taking ownership of sophisticated HVAC control architectures and Building Automation Systems (BAS) across commercial, industrial, and institutional sites. The technician will be responsible for advanced diagnostics, optimization, and client partnership, acting as a frontline technical expert. The company emphasizes improving lives through empowerment by providing clients with the training, reliability, and innovative automation systems they need to succeed. This is a high-growth market opportunity for motivated, solutions-oriented professionals.
Requirements
- 5+ years of hands-on HVAC controls and/or building automation experience, or an Associate degree / technical diploma in HVAC, Electronics, or Building Automation.
- Prior experience with Delta Controls, Tridium Niagara, or comparable direct digital control (DDC) systems is highly preferred.
- Strong background in systems integration, electrical schematics, network protocols (e.g., BACnet, Modbus), and mechanical HVAC operations.
- Proven track record of outstanding customer service and professional communication.
Nice To Haves
- Prior experience with Delta Controls, Tridium Niagara, or comparable direct digital control (DDC) systems.
Responsibilities
- Diagnose, troubleshoot, and resolve complex issues within customer DDC systems and HVAC controls through high-priority spot service.
- Execute Technical Support Agreements (TSAs) according to Setpoint’s elite procedural and quality standards.
- Train facility operators and build enduring customer relationships that turn clients into long-term partners.
- Uncover opportunities for system upgrades, hardware retrofits, and new TSAs to optimize customer operations and drive business growth.
- Assist with project planning, system checkout, startup, turnover documentation, device requisitions, and manpower coordination.
- Participate in periodic 24/7 on-call emergency rotations and warranty support.
- Occasional out-of-state travel to support critical customer sites and specialized installations.
Benefits
- Medical, Dental, and Vision insurance coverage.
- 401(k) with company match
- Employer-paid Life Insurance.
- Technical certifications, factory training, and professional leadership tracks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
