About The Position

This role provides technical service support for Building Automation Systems (BAS) to both internal and external customers. Responsibilities include daily monitoring of BAS to ensure optimal operation, identifying service needs, and performing maintenance and repairs. The position requires interaction with customers in a professional manner and adherence to VCU Code of Conduct. The technician will also be responsible for programming verifications and changes across multiple BAS platforms, utilizing diagnostic tools, and documenting all work performed in the CMMS.

Requirements

  • Technical service support of BAS for internal and external customers
  • Daily review and monitoring of BAS
  • Complete work order requests per policy and procedure
  • Perform maintenance and repairs to BAS
  • Sensor calibrations
  • Device and program troubleshooting
  • Installation of BAS components
  • Review of BAS programming for operation and system integrity
  • Plan/system review and comments
  • Data monitoring, collection, and interpretation
  • Perform programming verifications across multiple BAS platforms (JCI, Siemens, Tridium, etc.)
  • Perform BAS programming and graphics changes across multiple BAS platforms (JCI, Siemens, Tridium, etc.)
  • Utilize trades and automation skills and diagnostic tools
  • Respond to assigned work requests based on priority
  • Provide notes log documentation of all work performed
  • Update phase statuses utilizing established CMMS Standard Operating Procedures (SOP)
  • Enter complete, accurate, and in the field on the job entered notes for TIMECARD notes
  • Enter departmental use notes as INFO ONLY notes
  • Provide related documents using CMMS by uploading pictures from the job site
  • Monitor overall BAS efficiency through daily system checks
  • Document daily system checks through CMMS
  • Review of the Operations Center Log for any BAS entries
  • Perform BAS component repairs, maintenance, and replacements

Nice To Haves

  • Experience with JCI, Siemens, Tridium BAS platforms

Responsibilities

  • Provide technical service support of BAS for internal and external customers during regular and after-hours timeframes to include weekends, holidays, and on-call service periods.
  • Perform daily review and monitoring of BAS to ensure assets are operating as designed and identify service needs and opportunities identified through the BAS.
  • Alert leadership of service issues beyond your capability of repair for corrective action to include documentation of needs.
  • Complete work order requests per policy and procedure while interacting in a professional and workmanlike manner following the VCU Code of Conduct.
  • Perform maintenance and repairs to BAS to include, but not limited to, sensor calibrations, device and program troubleshooting, installation of BAS components, review of BAS programming for operation and system integrity, plan/system review and comments, data monitoring, collection, and interpretation to include trends and projections for all points and alarms.
  • Perform programming verifications to ensure systems are operating per design or intent across multiple BAS platforms (JCI, Siemens, Tridium, etc.).
  • Perform BAS programming and graphics changes as needed and to VCU standards across multiple BAS platforms (JCI, Siemens, Tridium, etc.).
  • Utilize trades and automation skills and diagnostic tools to independently respond to assigned work requests based on priority, ensuring quality workmanship.
  • Provide notes log documentation of all work performed and update phase statuses utilizing established CMMS Standard Operating Procedures (SOP) to include complete, accurate, and in the field on the job entered notes for TIMECARD notes that customers have access to.
  • Additionally, departmental use notes are to be entered appropriately as INFO ONLY notes.
  • When applicable, provide related documents using CMMS by uploading pictures from the job site that may prove beneficial for further troubleshooting or diagnosis.
  • Monitor overall BAS efficiency through daily system checks, documenting these checks through CMMS following CMMS note log requirements to include daily review of the Operations Center Log for any BAS entries.
  • Perform BAS component repairs, maintenance, and replacements for both reactive and preventive work orders.
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