Building Attendant

ACTION-Housing, Inc. • Pittsburgh, PA

3d • Onsite

About The Position

As Pittsburgh’s largest non-profit developer, ACTION-Housing exists to help people improve their lives by offering quality, affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957, we’ve assisted a wide array of populations throughout Southwestern Pennsylvania, focusing on those generally underserved by traditional services including senior citizens, veterans, individuals with physical and/or intellectual disabilities, individuals on the autism spectrum, and youths who have aged out of foster care. JOB SUMMARY Provide front desk coverage, cleaning, and resident support at sites for adults at risk of homelessness. The Building Attendant ensures the buildings remain safe, clean, and welcoming for residents, staff, and visitors. These are 24-hour facilities, and applicants must be willing and able to work a flexible full-time schedule that may include evenings, overnights, weekends, and holidays.

Requirements

• Must be compassionate and comfortable working in a human services environment.
• Ability to manage issues outside of typical customer service scenarios.
• Must be able to walk multiple flights of stairs and lift/move trash containers and packages.
• Basic computer skills for logging incidents and managing security footage.
• Ability to work a flexible full-time schedule across multiple shifts in a 24-hour facility.
• Flexibility to switch between cleaning, resident support, and front desk responsibilities throughout the shift.

Nice To Haves

• Previous experience in security, janitorial work, or supportive housing preferred.

Responsibilities

• Provide front desk coverage, including: Monitoring and securing building entrances. Signing visitors in/out during visiting hours. Distributing resident mail and answering phones. Using computer systems to view and save security footage.
• Respond to and de-escalate resident issues; complete incident reports.
• Assist residents with lockouts and building access cards.
• Perform regular cleaning and maintenance rounds: Clean restrooms, lobby, community rooms, and hallways. Sweep, mop, and restock supplies. Remove trash from floors and place bins outside for pickup.
• Receive and stock building deliveries.
• Assist in emergencies, including fire alarm evacuations and resetting panels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed