Building Attendant

GWL Realty AdvisorsVancouver, BC
Onsite

About The Position

The building attendant is key to achieving the goal of creating exceptional service and best-in class resident experience through timely and efficient maintenance in the parking, exterior and amenity areas of the property. This role requires regularly scheduled on-call responsibilities after business hours which include and not limited to statutory holidays.

Requirements

  • 1+ years' experience in property maintenance; experience in property/hospitality preferred
  • Highschool diploma with OHSA, WHMIS and First Aid Certification
  • Knowledge of building systems and general maintenance
  • Strong communication, professionalism and confidentiality
  • Able to build cooperative team/ resident relationships
  • Manage time effectively, work under pressure, adapt to change and prioritize tasks
  • Flexible for day/ evening/ month-end work, including on-call emergencies
  • Comfortable using apps on handheld devices

Responsibilities

  • Provide customer-oriented service to residents
  • Perform cleaning tasks: litter pick-up, shovelling, pressure washing, or as assigned
  • Maintain pool, hot tub, sauna and amenity BBQ’s daily
  • Manage waste and recycling; conduct daily garbage pickup in parkade and exterior areas
  • Maintain potted plants, shrubs, seasonal plantings and green roofs
  • Monitor/ adjust irrigation systems, check roof weekly for debris or hazards
  • Enforce parking rules with Resident Experience Manager
  • Respond to snow and ice promptly
  • Store hazardous materials with up-to-date MSDS
  • Assist vendors/ contractors, complete work orders and support suite turnovers
  • Conduct vacant suite checks for leaks, temperature or security issues
  • Follow health and safety standards, clean mechanical areas regularly
  • Maintain tools/ equipment and test elevators weekly
  • Support deliveries and assemble items as needed
  • Address environmental hazards and rule breaches
  • Foster positive resident relations using a service-based approach
  • Collaborate with team members to address concerns quickly and professionally
  • Support resident satisfactions through prompt, ongoing communication
  • Engage is resident/ staff events where appropriate
  • Document work orders in Yardi accurately
  • Maintain snow removal logs seasonally
  • Keep Safety Data Sheets current and compliant
  • Maintain maintenance records per procedures
  • Complete required training and participate in goal-setting reviews

Benefits

  • 3 weeks of vacation per year
  • 3 paid personal days per year
  • Half-day every Friday before a long weekend
  • Eligible to participate in our annual performance based bonus program
  • A comprehensive health benefits plan that supports you and your family
  • Up to $2,000 annual education allowance
  • Up to $5,000 annual mental health coverage
  • A friendly, welcoming, and supportive culture
  • Many social and team events!
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