Building Attendant

City of Columbia Heights•Columbia Heights, MN

2d•Onsite

About The Position

The Building Attendant is the city's primary on-site representative during assigned hours, with responsibility for evening and weekend use of John P. Murzyn Hall. The position supports safe, orderly, and successful facility use by monitoring activities; assisting renters, guests, and program participants; preparing rooms and equipment for scheduled programs and rentals; maintaining a clean, welcoming, and event-ready facility; enforcing facility policies; and opening, securing, and closing the building in accordance with city procedures. The Building Attendant works independently and with other staff, using sound judgment and providing courteous, professional service. The position is responsible for the facility s overall condition, readiness, and security throughout the assigned shift.

Requirements

At least 18 years of age.
One year of customer service, public contact, recreation, hospitality, facility, security, custodial, or other related work experience.
Ability to work assigned evening and weekend hours and occasional daytime hours based on facility schedules and operational needs.

Nice To Haves

High school diploma or equivalent.
Two or more years of public contact or customer service experience.
Experience as a building attendant, facility attendant, caretaker, event attendant, recreation facility employee, custodian, or in a related role.
Experience performing routine cleaning and custodial duties and safely using common cleaning products and equipment.
Current CPR, AED, and First Aid certification.
Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao.

Responsibilities

Serve as the city's primary on-site point of contact during assigned hours and provide courteous, informed assistance to renters, event hosts, program participants, guests, vendors, and other facility users.
Act as the on-site liaison between facility users and the city by answering questions, helping resolve routine issues, communicating schedule or use concerns, and referring matters that require management action to the appropriate staff.
Monitor activities throughout the building and grounds to promote safe, orderly, and appropriate use of the facility and to ensure compliance with rental agreements, posted rules, city policies, occupancy expectations, and scheduled use.
Perform routine custodial and limited grounds work to keep the facility clean, sanitary, attractive, and ready for use. Duties include general care of restrooms, floors, carpets, common areas, trash and recycling, restroom supplies, entrances, litter, and snow and ice near building access points.
Open and close the facility as scheduled; complete required checks of rooms, entrances, exits, restrooms, equipment, and grounds; and secure the building at the conclusion of use in accordance with city procedures.
Observe facility conditions and respond appropriately to safety concerns, disruptive behavior, unauthorized access, property damage, equipment problems, maintenance needs, or other unusual situations. Contact the appropriate city staff or emergency services when warranted.
Support scheduled events and activities by confirming room readiness, assisting users with facility-related questions, and setting up or taking down tables, chairs, audiovisual equipment, and other supplies or equipment as assigned.
Attend and participate in required staff meetings, orientation sessions, and training programs, and maintain any certifications required for the assignment.
Follow city safety procedures and use required personal protective equipment when handling cleaning chemicals, bodily-fluid cleanup, snow and ice products, or facility equipment.
Perform other duties of a similar nature or level as assigned.