Builder Loan Consultant

MTH Mortgage • San Francisco, CA

13d • Hybrid

About The Position

The Builder Loan Consultant cultivates loan referrals through the builder. They examine, evaluate, and document customer applications for credit approval on real estate loans and maintains the operational standards set forth by the builder.

Requirements

• NMLS loan originator license required
• 1-3 years of Loan Origination experience required
• Experience originating purchase loans required
• High school diploma or general education degree (GED) required

Nice To Haves

• Builder experience strongly preferred

Responsibilities

• Cultivate and maintain relationships with prospective homebuyers, referral partners, real estate professionals, and other business sources to generate new lending opportunities.
• Engage with prospective borrowers to assess financing needs and provide education on available mortgage solutions and loan programs.
• Expand market presence by developing and maintaining a network of builder, real estate, and community relationships that support business growth objectives.
• Serve as a trusted advisor throughout the mortgage process, providing guidance and support from initial consultation through closing and beyond.
• Act as the primary point of contact for borrowers, referral partners, and internal stakeholders, ensuring timely communication and a high level of customer service.
• Coordinate effectively with processing, underwriting, closing, and other operational teams to facilitate an efficient and seamless loan experience.
• Foster positive borrower relationships by proactively managing expectations and maintaining consistent communication throughout the transaction lifecycle.
• Participate in customer-facing, builder, realtor, community, and closing-related events to strengthen business relationships and enhance brand awareness.
• Facilitate educational discussions and informational meetings regarding mortgage products, loan programs, and the lending process with borrowers and referral sources.
• Assist in the resolution of post-closing and post-funding issues as needed to ensure customer satisfaction and loan quality.
• Maintain accurate and complete loan records, communications, customer interactions, and activity tracking within the LOS, CRM platform, and other required systems.
• Document all borrower communications, referral partner interactions, and business development activities in accordance with company policies and regulatory requirements.
• Promote the Company's products, services, and lending solutions in a professional and compliant manner consistent with organizational standards.
• Support a customer-centric approach by delivering exceptional service and responsiveness throughout all stages of the lending process.

Benefits

• Aggressive compensation package based on experience and skillset.
• Inclusive, diverse and collaborative culture where people from all backgrounds can thrive
• Work with other passionate, purposeful and customer-centric people
• Extensive internal growth and professional development opportunities including tuition reimbursement
• Comprehensive benefits package including Medical/Dental/Vision
• Wellness program to support both mental and physical health
• Generous paid time off for both exempt and non-exempt positions
• Ramp up bonuses possible, based on a proven record of recent production.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED