BUFFET SUPERVISOR

Compass Group•Chicago, IL

5d•$23 - $25•Onsite

About The Position

This position is responsible for monitoring activities to ensure conformance with Company, government and accrediting agency standards and regulations. The role involves ensuring optimal customer service and client satisfaction, providing cost-effective management, and overseeing all operational activities including quality improvement, sanitation, infection control, and facility-related activities. The supervisor must follow health, safety, and sanitation guidelines for all products, oversee daily buffet operations, and ensure smooth service and product availability. Additionally, the role includes leading, coaching, and motivating team members, maintaining food quality and presentation, ensuring compliance with food safety standards, coordinating with the kitchen, managing staffing and scheduling, resolving guest issues, leading pre-shift briefings, and supporting inventory control and cost management.

Requirements

Associate’s Degree, or comparable experience
3-5 years of relevant experience
Supervisory, leadership, management and coaching skills.
Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
The ability to multi-task and establish priorities
Exhibit initiative, sense of urgency, responsibility, flexibility and leadership

Responsibilities

Ensures optimal customer service and client satisfaction
Provides cost effective management that meets and exceeds stated expectations
Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
Follows health, safety and sanitation guidelines for all products
Oversee daily buffet operations, ensuring smooth service and product availability
Lead, coach, and motivate team members to meet performance standards
Maintain food quality, presentation, and timely replenishment
Ensure compliance with food safety and sanitation standards
Coordinate with kitchen on production, timing, and execution
Manage staffing, scheduling, and shift coverage
Resolve guest issues promptly and professionally
Lead pre-shift briefings and team communication
Support inventory control, waste reduction, and cost management