Budtender PT

PharmaCann • Denver, CO

1d • Onsite

About The Position

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products across multiple states including Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado, and Michigan. The company is seeking energetic, results-driven individuals to join its rapidly growing team. The Budtender role is crucial for the customer experience, providing exceptional service through product education and recommendations. This position is responsible for fostering a positive, fun, and rewarding work environment for both the team and customers.

Requirements

• High School Diploma or equivalent
• Oral and written communication capabilities
• Exceptional customer service skills
• Knowledge of local, state and federal laws relating to key areas of responsibility
• Knowledge of basic computer skills, Point of Sale software and cash management
• Fun attitude and strong work ethic
• Strong attention to detail and must have a team-player mentality
• Ability to creatively cultivate long- term customer relationships
• Regular and on-time attendance is required
• MED Badge - Must be able to secure appropriate work credentials from the Colorado Department of Revenue, MED

Nice To Haves

• One or more years of work experience in a related industry or work environment is preferred
• Bilingual in English / Spanish preferred

Responsibilities

• Embody LivWell core values and project that onto customers by exhibiting excellent customer service skills
• Execute selling standards to achieve individual sales goals and contribute to team’s daily sales goals
• Provide excellent customer service by answering questions, offering assistance, suggesting items and providing product information with a smile
• Assist customers with requests in store and on the phone
• Verify customer identification/paperwork and accurately create/update customer profiles
• Create brand loyalty by introducing the LivWell rewards program to every customer
• Cross-sell products to increase purchase amounts
• Educate customers about current promotions and events
• Solicit feedback on service levels through use of Happy or Not and Google reviews
• Ensure the sales floor is properly stocked and the presence of the store is clean and organized
• Communicate serious customer concerns to the management team
• Accountable for utilizing store technology, POS and online ordering systems
• Accountable for cash handling on shift, processing online and in store sales, counting out registers, recording accurate sales numbers in POS and reporting tips accurately
• Utilize Company tools, Intranet and Learn Brands for ongoing product training and company news and updates
• Utilize HR platforms to review schedules and record time cards accurately
• Abide by all company policies and procedures
• Ensure compliance with all local, state and federal regulations
• Maintain compliance and communicate compliance issues effectively
• Assist management team in correcting any known inventory issues to ensure compliance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees