Budtender/Cashier
About The Position
As a Budtender at Evergreen Market, you'll deliver an exceptional customer experience by building trust, understanding each customer's needs, and making thoughtful, accurate product recommendations. You'll collaborate closely with your team to keep the sales floor positive and the store running smoothly, and you'll grow your product knowledge to serve customers with confidence. We're looking for someone genuinely curious about cannabis, skilled at connecting with people, and committed to being a dependable teammate. This role lives out our values of Community, Respect, Integrity, and Passion, and helps create a welcoming, safe environment for every customer and coworker. This is a part-time position with primarily evening/closing shifts (approx. 3:30 PM–12:00 AM).
Requirements
- Must be 21 years of age or older.
- A customer-service mindset and genuine curiosity about cannabis and the people who use it.
- Clear, respectful communication skills with both customers and coworkers.
- High accuracy with cash handling and transactions.
- Reliability and flexibility to work varied hours and days, including evenings, weekends, and holidays, based on business needs.
- A collaborative, solution-focused attitude.
- Ability to lift, carry, push, or pull up to 30 lbs.
- Ability to stand for extended periods during shifts of up to 8 hours.
Responsibilities
- Connect with customers by greeting them promptly, asking discovery questions, and providing accurate product information.
- Meet customers where they are, adapting approach for different experience levels and responding to questions with patience.
- Bring in a manager when a situation is outside your knowledge, authority, or comfort level.
- Communicate clearly and respectfully with teammates and leadership about customer needs, coverage, breaks, inventory, and anything affecting the shift.
- Support coworkers, share knowledge, and pitch in when business needs allow.
- Bring concerns directly and constructively to the right person, ideally with a solution in mind.
- Receive feedback professionally and adjust when needed.
- Maintain working knowledge of core product categories, effects, potency basics, formats, and current promotions.
- Connect recommendations to customer needs, and offer relevant alternatives or complementary products.
- Explain products in plain, accurate language, never making medical claims or guaranteeing effects.
- Participate in required trainings and stay current on products, promotions, and store priorities.
- Meet sales expectations using honest, customer-first sales techniques.
- Operate the cash register accurately and handle all transactions with care.
- Partner with coworkers to keep the store clean, organized, and well-maintained.
- Attend and support store events as an active member of the store community.
- Perform other duties as needed.
Benefits
- Paid Sick Time
- generous employee discount
- Employee Assistant Program (EAP)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
