BSC Store Manager

SAN ANTONIO LIGHTHOUSE FOR THE BLIND•San Angelo, TX

10d•Onsite

About The Position

The BSC Manager is responsible for managing the operations of the Base Service Center. Other primary responsibilities include logistics, budget preparation and control, personnel management, scheduling activities, facility maintenance, and sales and marketing.

Requirements

High school diploma or equivalent required
3-5 years experience managing and operating a point of sale system, shipping and receiving, marketing, sales and customer service
2 years experience in a supervisory position
Knowledge of retail store operations, management, supervision, and logistics
Knowledge of military policies and procedures
Knowledge of Federal Supply System, including nomenclature and numbering systems
Basic math and computation
Ability to speak, read and write in English (fluently)
Excellent customer service skills
Must be able to communicate effectively with all levels of the organization
Must be able to provide world class customer service with vendors and partners; ability to create and maintain positive relationships with both internal and external customers

Nice To Haves

2 years experience with military and/or supply stores preferred

Responsibilities

Nurtures relationships with internal and external customers; ensures positive relationships are maintained with all customers
Address customer concerns and complaints
Establish and implement marketing program to improve and increase customer satisfaction
Make appropriate sales calls on existing customers and prospective customers
Coordinate all personnel actions with the Lighthouse administration
Prepare work schedules and assignments for employees at the base store
Delegate tasks and direct employees
Track, inventory, and bar code using the point of sale system
Ensure adherence with Essentially-The Same (ETS) compliance policies
Maintain control of inventory (in receipt, storage, and shelf stocking)
Coordinate receipt, storage, and distribution of supplies, materials and equipment
Maintain Material Safety Data Sheets (MSDS)
Maintain a clean and safe work environment
Ensure quantities of goods received are correct and accurate
Supervise all physical inventory activities
Take monthly inventory and reconcile results with paper inventory; Investigate discrepancies and report un-reconciled items
Assist in selection of new employees
Train new employees and provide orientation
Perform minor repairs to store equipment; Initiate service calls, when necessary
Assume additional responsibilities, perform additional duties, and complete special projects as assigned
Demonstrate and embodies our values: Be Limitless, Be Resilient, Be People Centered, Be a Team, and Be Trustworthy