BSC Building Manager PTS

Associated Students IncPomona, CA
Onsite

About The Position

Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. The Bronco Student Center (BSC) Operations team is one of the largest departments in all of ASI. Operations consist of two teams that oversee games room, building and patron safety and providing outstanding customer service to our patrons. Operation’s primary function is to keep the building open and operational but also plays a large role in enhancing the facility through event support and as well as improve the overall functionality of the building. Operations provides an excellent opportunity to be a part of a large community of fellow student employees as well as develop a strong network through day-to-day interactions with colleagues and patrons. POSITION DEFINITION Under general supervision from the BSC Operations Manager, the BSC Building Manager oversees the daily operations of the Bronco Student Center (BSC). The Building Manager serves as the emergency first responder and manages facility access, safety, and event support. In addition, the BSC Building manager serves as the operations shift lead, indirectly supervising staff and shift changes. This position performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and moderate independent judgment and decision-making. This position works on campus. Must be available to attend mandatory department-wide and position-specific training.

Requirements

  • Current American Red Cross Administering Emergency Oxygen, and CPR/AED for the Professional Rescuer certifications (Employment contingent on obtaining certification within 30 days of hire, training provided by ASI)
  • Current American Red Cross First Aid for Public Safety Personnel (Title 22 or equivalent) (Employment offer contingent on obtaining certification within 30 days of hire, training provided by ASI)
  • Experience working in a student center, recreation center, or similar environment
  • Ability to react calmly and effectively in emergency situations
  • Ability to follow routine verbal and written instructions
  • Ability to effectively communicate clearly and concisely, both verbally and in writing
  • Ability to maintain professional work conduct
  • Ability to make independent decisions and make recommendations
  • Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
  • Demonstrated ability to work with a diverse student population and campus community
  • Ability to operate a computer workstation using word processing, spreadsheet and other computer applications
  • Ability to satisfactorily complete a background check (including a criminal records check)

Nice To Haves

  • Cash handling and reconciliation experience, preferred
  • Demonstrated strong conflict resolution skills

Responsibilities

  • Assist with the overall management of the Bronco Student Center (BSC) day-to-day operations and emergency response as the shift lead
  • Manages shift changes and indirectly supervises operational staff on duty
  • Assist with development and implementation of operational strategies
  • Enforce rules and regulations regarding BSC use
  • Provide emergency care and treatment as required until the arrival of emergency medical services
  • Serve as secondary cash counter or handler, as needed
  • Present professional appearance and attitude at all times, and maintain a high standard of customer service
  • Prepare and maintain appropriate accident, incident, shift reports and work orders in a timely manner
  • Perform other related duties as assigned
  • Attend and assist in development and execution of related orientations and trainings
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