BSA, OFAC Associate

Customers Bank•Remote - NY, NY

1d•$80,000 - $90,000

About The Position

The BSA OFAC Associate reports to the OFAC Subject Matter Experts and supports the Bank's sanctions compliance program by monitoring, investigating, and resolving alerts generated through OFAC and sanctions screening systems. This role ensures the Bank's compliance with the regulations administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), as well as other applicable sanctions regimes, and helps mitigate the Bank's exposure to sanctions-related risk.

Requirements

Minimum 3 years of experience in BSA/AML, OFAC/Sanctions compliance, or related financial crimes role (banking or financial services preferred)
Working knowledge of OFAC regulations, SDN List, sanctions programs, and related regulatory guidance
Ability to manage a high volume of alerts within established timeframes
Strong written and verbal communication skills
Strong analytical mindset with high attention to detail and the ability to interpret data and identify root causes
Proven ability to multitask, work independently, and collaborate effectively within a team environment
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Nice To Haves

Bachelor's degree in business, finance, criminal justice, or related field
Certifications such as ACAMS, CGSS (Certified Global Sanctions Specialist), or other sanctions-related credentials
Familiarity with, or interest in learning, automation/AI-assisted monitoring tools as part of ongoing process improvement efforts
Working knowledge of non-U.S. sanctions regimes, including United Nations, European Union, United Kingdom, and other applicable global sanctions programs
Familiarity with sanctions screening software, preferably LexisNexis Bridger Insight XG and Verafin
Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement

Responsibilities

Review and disposition daily sanctions escalations generated by OFAC/sanctions screening software (e.g., customer onboarding, wire transfers, ACH, and other transaction screening)
Conduct research to determine whether an alert represents a true match, false positive, or potential true match requiring escalation
Document investigation findings clearly and consistently in case management systems
Escalate confirmed or suspected matches to senior compliance staff for further review and potential filing of blocked/rejected transaction reports with OFAC
Assist with maintaining and updating sanctions screening lists and watchlist parameters
Support periodic look-back reviews and quality control testing of the sanctions screening program
Assist in the preparation of internal reports, metrics, and management updates related to sanctions alert volumes and trends
Stay current on OFAC regulations, global sanctions program updates, regulatory guidance, and industry best practices, including developments across applicable U.S., United Nations, European Union, United Kingdom, and other relevant sanctions regimes
Assist with training materials or sessions for staff on sanctions compliance topics
Collaborate with BSA/AML, Fraud, and Legal teams on cross-functional investigations
Leverage data analytics tools to identify patterns, error trends, emerging risks, inefficiencies, and opportunities for process improvement
Use AI-driven insights to support continuous monitoring, detect anomalies, and identify root causes behind recurring deficiencies
Validate outputs from automated monitoring systems, including rules, workflows, and AI-enabled detection models, to ensure accuracy and reliability
Work with internal teams to address QC findings, remediate control weaknesses, and strengthen process adherence
Support internal and external audits through documentation preparation, walkthroughs, and coordination of data requests
Participate in testing and validation of first- and second-line control activities, ensuring alignment with regulatory, risk, and policy requirements
Maintain and update QC procedures, testing guides, and policy documentation, including changes related to new analytics or automation tools