BSA Compliance Manager

Mountain America Credit Union•Off-site Utah, UT

2d•Onsite

About The Position

The BSA Compliance Manager is responsible for leading BSA Compliance Operations for the credit union, including direct management of BSA Assistant Managers and oversight of Investigators and Specialists to ensure quality, consistency, and regulatory compliance. This role leads BSA operations within a growing and evolving program environment, with embedded quality control and validation responsibilities and strong partnership across Compliance Risk and other internal teams. The manager is accountable for the effective performance of investigative activities, regulatory reporting, and control processes, including SAR filings, CTR filings, MIL recordkeeping, and CIP quality reviews and support. The BSA Compliance Manager partners closely with the BSA leadership team to support administration of the enterprise-wide BSA/AML/OFAC compliance program. Additionally, this role serves as a key resource to business units by providing guidance on BSA-related matters and supporting the identification and mitigation of financial crime risks, including money laundering, terrorist financing, and other illicit activity. Success in this role includes improving consistency in investigative outcomes, strengthening quality control effectiveness, and supporting the continued maturation and scalability of the BSA program.

Requirements

7+ years direct experience in a financial compliance, fraud, or BSA/AML role.
2+ years as a team lead, or similar role, within compliance/fraud/BSA.
Extensive financial and compliance knowledge in working AML-related issues, the ability to exercise sound judgment, and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.
Extensive knowledge and application of BSA/AML/CFT laws and regulations to enhance decision making and aptitude of job duties.
Familiarity with FFIEC BSA/AML Manual, FinCEN guidance, and OFAC requirements.
Advanced knowledge of risk assessment methodologies, financial crime detection, and ML/TF risk indicators.
Problem solving skills.
Verbal/written communication skills.
Strong organizational and analytical skills.
High attention to detail and commitment to data quality.

Nice To Haves

Certified Anti-Money Laundering Specialist (CAMS) preferred.

Responsibilities

Ensure timely, accurate, and complete filing of all required regulatory reports, including Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), FinCEN 314(a) and 314(b) activity, and applicable OFAC reporting.
Oversee the alert‑to‑case and alert‑to‑SAR lifecycle, ensuring appropriate documentation, analytical rigor, and defensible decision‑making.
Establish and maintain investigation standards, escalation criteria, and disposition frameworks to promote consistency and quality across investigative staff.
Maintain and enhance a quality assurance (QA) program to assess adherence to procedures, accuracy of filings, and consistency of investigative conclusions; analyze results and drive corrective actions.
Ensure execution of embedded quality control and validation processes, including CIP quality reviews and support, MIL recordkeeping, and error resolution.
Lead BSA Compliance team operations, including direct management of Assistant Managers who supervise staff performing alert reviews, investigations, SAR filings, CTR filings, CIP quality reviews, MIL recordkeeping, and related regulatory reporting activities.
Analyze operational metrics, trends, and risk indicators to identify emerging issues, control weaknesses, and resource constraints; escalate concerns and remediation plans to BSA leadership.
Coordinate support for regulatory examinations, audits, and internal reviews, including preparation of documentation, metrics, walkthroughs, and management responses.
Partner closely with the BSA Program Manager to provide operational feedback on alert patterns, investigative outcomes, and emerging risks that inform monitoring effectiveness and tuning decisions.
Develop, maintain, and enhance internal procedures, playbooks, and job aids related to investigations, regulatory reporting, and operational BSA controls.
Maintain current knowledge of BSA/AML, OFAC, and financial crimes regulatory requirements, guidance, and emerging typologies.
Perform other duties as required.