Brokerage Operations Specialist

Associated Bank • Green Bay, WI

4d • $20 - $34 • Onsite

About The Position

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Brokerage Operations Specialist and play a key role in supporting brokerage, mutual fund, annuity, and life insurance business. In this role, you'll ensure transactions are processed accurately, support financial advisors and branch colleagues, and help deliver an exceptional client experience. This is a great opportunity to build expertise in investment operations and grow your career within wealth management.

Requirements

• Associate’s degree in Financial Services or equivalent combination of education and experience.
• 1+ year of experience in financial services.
• Strong attention to detail and ability to manage multiple priorities.
• Effective communication, problem-solving, and customer service skills.

Nice To Haves

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 3+ years of experience in brokerage, investment operations, or wealth management.
• Knowledge of brokerage products, account servicing, and regulatory requirements.
• Series 7 and/or Series 66 licenses, or willingness to obtain within 2 years.

Responsibilities

• Review new account applications and documentation to ensure accuracy, completeness, and regulatory compliance.
• Process account maintenance requests, transfers, and service transactions within established service standards.
• Support front-line colleagues by serving as a resource for operational processes, systems, and investment product procedures.
• Monitor trade activity, money movement requests, and exception items to identify and resolve issues promptly.
• Coordinate with vendors, internal partners, and financial advisors to resolve account and transaction-related inquiries.
• Maintain accurate client records, regulatory documentation, and operational reporting.
• Identify and escalate higher-risk transactions while ensuring timely and accurate resolution.
• Develop and maintain operational procedures and assist with training new team members.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree