Brokerage Operations Specialist

Western & Southern Financial Group•Cincinnati, OH

7h•Onsite

About The Position

This role involves placing mutual fund trades for the firm's registered representatives via the brokerage platform. It also includes rebalancing and placing model trades for client accounts managed by the firm's Registered Investment Advisor. The specialist will monitor all daily trade activity across the firm, ensuring compliance with firm rules and industry regulations. Responsibilities include processing and documenting trade errors and corrections, serving as a subject matter expert for the brokerage platform, and handling account paperwork, maintenance, cashiering, and transfers. The position requires working with some supervision, making established decisions, and escalating to management when necessary.

Requirements

High School Diploma Or GED - Required
Proven experience as a licensed professional, either as a producer, trader or call center representative. - Required
Must provide examples from work experience of maintaining a high degree of accuracy associated with high volumes of work and/or multiple duties. - Required
Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations. - Required
Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated. - Required
Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. - Required
Demonstrated knowledge and background in trading, trading desk operations and compliance of mutual fund trading. - Required
Demonstrated strong attention to detail with excellent organization skills. Cite examples of organization and time management/methods used to manage or prioritize workload demands. - Required
Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner while following proper rules of grammar, diction and style. Demonstrated ability to effectively interact and communicate with all levels of staff and management. - Required
Proven ability to handle confidential information. - Required
Proficient in Microsoft Office products. - Required
Able to adapt to use proprietary and web-based systems. - Required
FINRA Licenses Series 6 and 63 Upon Hire - Required

Nice To Haves

College degree - Preferred
Registered Investment Advisor experience trading or back office administration preferred. - Preferred
Familiarity with Pershing and the NetX360 brokerage platform preferred. - Preferred
FINRA Licenses Series 26 Upon Hire - Preferred

Responsibilities

Executes mutual fund orders through the brokerage system.
Performs model trading for the Registered Investment Advisor, including rebalancing, initial trades, and liquidations.
Adheres to all SEC, FINRA, WSBS, and sponsor rules, regulations, policies, and procedures when placing trades.
Evaluates error correction requests to determine and implement appropriate corrective actions, documenting actions taken and notifying compliance and management if appropriate.
Documents activity, including trade tickets and order blotters.
Serves as a subject matter expert for the brokerage platform, performing account paperwork review and opening, maintenance, cashiering requests, transfers, and additional follow-up as needed.
Responds to field inquiries on the brokerage platform and other products or services available through WSBS.
Trains and educates the field by communicating WSBS and Brokerage Operations policies, procedures, processes, products, service charges, etc.
Prioritizes problem resolution items, resolves and responds, or escalates to the operations manager accordingly.
Monitors brokerage exception reports, researches exceptions, and takes appropriate action, which may include contacting registered reps.
Seeks continuous improvement in all processes and services affecting WSBS and Brokerage Operations; implements necessary changes.
Provides assistance as needed to management for other projects and duties.
Performs other duties as assigned.
Complies with all policies and standards.