Brokerage Operations Manager
About The Position
M1 Finance has created a personal wealth-building platform made for the modern era, uniting personal perspective and automated ease. We seamlessly combine free investing and low cost borrowing all in one intuitive, automated Finance Super App, and we’re driven by a mission to empower personal financial well-being. We believe that financial well-being is fundamental to overall well-being, and we strive to deliver products that are simpler, smarter, and stronger than those created by our boring, entrenched, and slow-moving competitors in the personal finance industry. Our clients have already trusted us with over $12 billion of assets, we’re currently helping hundreds of thousands of people grow and manage their wealth with our industry-leading automation and tools, and we’re adding thousands of new clients every day. We’re looking for passionate people who want to improve and build on what we’ve created and take responsibility to help others build something meaningful and sustainable for their futures. We mean it when we say, “M1 is yours to build.”
Requirements
- 7–10 years of brokerage or securities operations experience, with at least 3–5 years managing teams of 5 or more
- Self-clearing experience required; direct familiarity with DTC, NSCC, and clearing infrastructure strongly preferred
- Hands-on experience across trading operations, margin, ACATS/transfers, account maintenance, and tax reporting
- Deep understanding of the full trade lifecycle and settlement mechanics for equities, ETFs, and other instruments
- Strong working knowledge of FINRA and SEC regulatory requirements applicable to broker dealer operations
- Series 7 and 24 required; Series 57 a plus
- Advanced proficiency in Excel; intermediate SQL skills preferred
- Proven experience leveraging AI tools and automation to drive operational efficiency and scale team output
- Excellent written and verbal communication skills; ability to work cross-functionally with compliance, finance, product, and technology teams
- Experience at a self-clearing fintech or technology-driven broker dealer strongly preferred
Responsibilities
- Lead and develop a team, providing coaching, prioritization, and performance management
- Own the supervision of daily brokerage operations workflows including: cash, position, and trading reconciliations across firm and client accounts; ACATS and non-ACATS transfer processing end-to-end, including exception resolution and escalation; margin operations including margin calls, Reg T compliance, and portfolio margin monitoring; account maintenance workflows including new account review, ongoing maintenance, and user account activity monitoring; tax reporting operations including 1099 preparation, cost basis reporting, and wash sale adjustments
- Partner with Legal, Compliance, Product, and Engineering to establish, monitor, and manage key risk indicators across all operational functions
- Identify and lead automation and process improvement initiatives to scale operational capacity
- Develop and maintain written procedures, controls documentation, and risk frameworks for middle office functions
- Support regulatory examinations, audits, and ad hoc reporting requests
Benefits
- Competitive Pay and Stock Options
- Comprehensive health, dental, vision, disability, and life insurance
- Retirement benefit with employer match
- Unlimited PTO
- Transparent and open communication with leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
