Broker Sales Manager - Korean, LA Region

Clever Care Health Plan•Arcadia, CA

8d•$67,522 - $81,024•Hybrid

About The Position

Clever Care is a rapidly growing Medicare Advantage plan in Southern California, focused on serving diverse communities with innovative benefit plans that blend Western and Eastern medicine. We are seeking a Broker Sales Manager to drive enrollments through contracted Agencies and Agents. This role involves supporting existing relationships, developing new ones, contributing to growth strategy, conducting meetings and calls, and providing ongoing training and support. The position also involves community outreach, organizing public events, educating prospective members on Clever Care products, and working with agents to enroll them. The role is hybrid, requiring travel to meet with agents, agencies, or events, and working from home.

Requirements

Active California Life and Health Insurance License is required.
Valid driver’s license, reliable transportation, and insurance required with clean driving record.
Experience working with Insurance Agencies/Agents/ Field Marketing Organizations.
Strong working knowledge of Medicare and Medicaid and other government health programs/income assistance programs.
Experience working with senior citizens and low-income individuals.
Strong customer service skills.
Excellent communication and presentation skills.
Candidate must reside in Los Angeles or Orange County.

Nice To Haves

Bilingual in Mandarin/Vietnamese/Cantonese/Thai/Bahasa/Korean/Tagalog/Khmer is preferred, but not required.

Responsibilities

Develop, expand, and increase the productivity of the Agency distribution channel in the assigned market.
Ensure channels understand the benefits of the Clever Care Program and adhere to Clever Care and CMS compliance standards.
Encourage agents and agencies to sell Clever Care products to their clients and community.
Evolve existing Provider and Community relationships to increase channel performance.
Identify new provider and community referral opportunities.
Partner with the Network department and Field Engagement to create and manage key relationships with Clever Care Providers and community-based organizations.
Work with agents to conduct sales and marketing presentations for prospects and leverage community partnerships to host events.
Create a lead pipeline through provider partnerships and personal network.
Develop creative and compliant ways to find and engage prospects with agents.
Focus on improving the average number of enrollments per agent and agency.
Carefully evaluate agent and agency performance focusing on key indicators like close ratio and lead pipeline, and disposition of any Clever Care provided leads or events.
Attend sales training and department sessions.
Lead, collaborate, and execute on provider and community relations activities including event planning, execution, and tracking.
Produce regular campaign, event tracking, and weekly activity reports showing return on investments, key initiatives, and activities.
Carry out appropriate sales activity standards as directed by their manager.
Manage allocated agency co-op budgets, carefully evaluating agent/agency ROI for sales events, sponsorship activities, and key community events.
Maintain knowledge of compliance regulatory procedures and Medicare Marketing Guidelines to utilize in all functions, processes, and communication.
Comply with all federal, state, and compliance requirements.
Other duties as assigned.