Broker Assistant

INSURICA, Inc • Fort Lauderdale, FL

9d • $40,000 - $40,000 • Remote

About The Position

The Broker Assistant provides administrative support to daily Broker operations by effectively processing new business accounts and maintaining compliant customer records, ensuring accuracy and organization of all information. The Broker Assistant is also responsible for handling client service inquiries, ensuring excellent customer service.

Requirements

• Strong data entry skills with a high level of accuracy
• Organized and analytical, with a strong attention to detail
• Ability to manage time, prioritize tasks, and handle multiple assignments efficiently
• Ability to work within a fast-paced, changing priority environment
• Self-motivated, with the initiative to prioritize and be self-directed
• Regular and punctual attendance is required
• Ability to communicate effectively, both verbally and in writing
• Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
• Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
• Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality

Nice To Haves

• 1 – 2 years of previous commercial transportation experience preferred

Responsibilities

• Effectively enter and process new business submissions received, ensuring accuracy and timeliness
• Maintain and update customer files to ensure compliance with company and carrier requirements
• Answer inbound calls promptly and accurately route them to the appropriate team or contact
• Accurately enter initial quoting information into agency system(s)
• Organize and manage documentation within internal systems
• Perform all actions relating to customers and companies in a manner that will avoid issues involving potential errors and omissions
• Participate in seminars and other training to maintain required licenses and for knowledge and skill development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED