Broker/Account Manager

Gallagher•Fort Lauderdale, FL

About The Position

At RPS, we help clients navigate complex insurance challenges through innovative solutions and exceptional service. We are seeking a Broker/Account Manager who is passionate about developing business, strengthening client relationships, and delivering outstanding service in a fast-paced environment. As a Broker/Account Manager, you will play a key role in both business development and client management by driving new revenue opportunities while ensuring an exceptional client experience for an assigned portfolio of accounts.

Requirements

Bachelor's degree and 3 years related experience or High School Diploma/GED and 8 years related experience required.
License required.

Responsibilities

Develop and grow new business opportunities with both prospective and existing clients.
Manage and retain an assigned book of business while identifying cross-sell and upsell opportunities.
Serve as a trusted advisor by providing consultative insurance and risk management solutions.
Lead day-to-day account management activities and ensure client needs are addressed promptly and effectively.
Coordinate and collaborate with internal client service teams to deliver a seamless client experience.
Support the placement, renewal, and servicing of insurance programs.
Manage a subset of client accounts with low to moderate complexity while supporting senior brokers and account executives on larger, more complex accounts.
Build strong relationships with carriers, underwriters, clients, and internal stakeholders.
Ensure service standards, compliance requirements, and operational processes are consistently met.
Assist with proposals, presentations, policy reviews, and client meetings.