Broista – San Antonio, TX

Dutch Bros Coffee•San Antonio, TX

About The Position

The Broista is the face of Dutch Bros Coffee, creating positive customer experiences in a fast-paced, high-energy shop. The role involves connecting with customers, helping them explore the menu, preparing high-quality drinks efficiently, and supporting the crew to keep the shop operating smoothly. The work is physically demanding and requires being on your feet, moving quickly, handling a steady flow of customers, and working in varying weather conditions. Shifts may last up to 10 hours. Dutch Bros provides training, certifications, and knowledge tests to help Broistas meet company standards. The company describes opportunities for career growth within its shops, headquarters, Emerging Talent Program, and warehouse/fulfillment operations. Compensation is $10.00 per hour in base pay, plus average tips of $7.25 per hour; actual tips may vary and are not guaranteed.

Requirements

People-focused approach and enjoyment of connecting with customers.
Ability to adapt, work quickly, and remain kind during busy periods.
Team-oriented attitude and willingness to support the crew as needed.
Positive and considerate demeanor, including during inclement weather.
Commitment to personal growth and improvement.
Ability to work on your feet and move quickly in a fast-paced environment.
Ability to work shifts of up to 10 hours.
Ability to push, pull, lift, or carry up to 65 pounds.
Reliable transportation to arrive on time for scheduled shifts and mandatory meetings.

Responsibilities

Greet customers warmly, make genuine connections, and create a kind and enjoyable experience.
Help customers navigate the menu and discover drinks they may enjoy.
Represent Dutch Bros values through positive, considerate service.
Prepare high-quality drinks efficiently while keeping up with a busy shop.
Arrive on time for scheduled shifts and mandatory meetings, and communicate availability.
Maintain a tidy workspace and follow food safety standards.
Support teammates and contribute to the crew’s work as needed.