Broista - Apopka, FL

Dutch Bros Coffee • Apopka, FL

3d • Onsite

About The Position

Broistas are the foundation of Dutch Bros Coffee's culture, upholding the fundamental philosophy of 'love all, serve all.' This role involves engaging with customers, educating them about the menu and specials, and embodying the company's culture, which prioritizes relationships over just selling beverages. The company emphasizes a people-first approach, encouraging kindness, positivity, and adaptability among its team members. Broistas are expected to be team players, enthusiastic about the success of others, and authentic in their interactions.

Requirements

• Be a team player.
• Be enthusiastic about the success of others.
• Be authentic.
• Be adaptable and comfortable adjusting to changing circumstances.
• Be people-first, radiating kindness and positivity.
• Be reliable.
• Have reliable transportation.
• Be able to be on time for scheduled shifts and mandatory meetings.
• Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations.
• Complete, pass, and maintain trainings, certifications, and knowledge tests.
• Proficiency in written, oral, and verbal English.
• Ability to perform mental math.
• Ability to view things from near and/or far distances.

Nice To Haves

• Other language fluency is highly valued.

Responsibilities

• Greet and thank each customer with a smile and provide them with their moment of special.
• Help customers learn the menu, different products, and current specials.
• Be consistent in delivering exactly what the customer ordered.
• Show up to work on time and ready to go.
• Communicate availability needs and follow proper call-out procedures.
• Support teammates as needed.
• Be generous through the window.
• Participate in the tip pool after completing and passing Broista training.
• Adhere to all company policies and procedures.
• Ensure you have reliable transportation and can be on time for scheduled shifts and mandatory meetings.
• Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations.
• Complete, pass, and maintain trainings, certifications, and knowledge tests.
• Perform mental math as required for cash handling.
• Communicate effectively in written, oral, and verbal English.
• Stand, walk, or be in movement during working hours, which can be up to 10 hours in a shift.
• Perform occasional stooping, kneeling, or crawling.
• Push, pull, lift, or carry up to 65 lbs.
• Ascend or descend ladders or ramps occasionally.
• Engage in frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine.

Benefits

• 8 hours of paid volunteer time per year.
• Support for physical and mental health through Employee Assistance Program and Employee Resource Groups.
• Up to $5,250 per year towards professional development through the Education Benefit Program after one year of employment.
• Dutch Bros swag.
• Free drinks.
• Training program.
• 401(k) matching up to 4% of contribution upon eligibility.
• Participation in a tip pool.
• A fun environment.
• Great co-workers.
• A chance to make a difference in your community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees