Broista – Urbana, IL
About The Position
At Dutch Bros Coffee, the company emphasizes being more than just a coffee company, focusing on creating genuine connections and making a difference one cup at a time. The role of a Broista is described as fast-paced, high-energy, and physically demanding, requiring quick movement and the ability to handle a steady flow of customers while delivering unforgettable service. The company values embracing the grind with every crew member, shop, and customer interaction. Broistas are expected to be people persons who thrive on connection, are adaptable and quick, team-oriented, and committed to a growth mindset. The job involves making genuine connections, educating customers on the menu, embodying Dutch Bros values like kindness and community service, and being reliable. The work environment is described as crew-first, supportive, and weather-ready, with opportunities for training and development. Dutch Bros is a fun-loving, mind-blowing company that makes a massive difference one cup at a time, focusing on relationships and positive influence in communities.
Requirements
- People person. Thrives on connection and loves making someone’s day.
- Adaptable and quick. Can handle a rush and keep the positivity flowing.
- Team-oriented. Ready to support your crew, no matter what’s needed.
- Committed to a growth mindset.
- Ability to move quickly and handle a steady flow of customers for up to 10-hour shifts.
- Be prepared for all weather conditions rain or shine.
- Ability to push, pull, lift, or carry up to 65 lbs.
- Reliability: Show up on time for scheduled shifts and mandatory meetings.
- Meet Dutch Bros standards (through hands-on training and menu knowledge tests).
Responsibilities
- Make genuine connections, and ensure every visit is memorable.
- Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
- Live out the Dutch Bros values—radiate kindness, get up early, stay up late, and change the world.
- Serve the community and learn the art of giving to others.
- Show up on time, support your crew, and be ready to roll when your shift starts.
Benefits
- Competitive pay
- Tips
- Opportunities for career growth within the shop, headquarters (HQ), and or warehouse & roasting facilities
- Tuition reimbursement
- Free drinks
- Dutch Bros swag
- Uplifting work environment
- Opportunity to make a difference (fuels community, local givebacks, and philanthropy days)
- Work surrounded by upbeat music
- Casual dress code
- Roster of friendly faces
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
