Broadcast Engineer

MediaRadar

19h•Remote

About The Position

MediaRadar is seeking a Remote Broadcast Engineer to ensure Deeplisten collection systems across the U.S. and Canada perform reliably at a rate of 99% or better. The role involves troubleshooting, repairing, and upgrading hardware and software; coordinating site relocations; maintaining parts inventory; and supporting data communications. The engineer responds to system alerts, coordinates third-party maintenance, and participates in a 24/7 on-call rotation, including weekends and holidays. Travel to various cities may be required on short notice. The position requires civilian or military technical training and working knowledge of PC hardware repair, software installation, firmware upgrades, routers, VPN firewalls, RF reception, cable signals, antenna cabling and signal distribution, basic electronics, tools, and electronic test instruments. The role also requires strong communication skills, professional interactions with clients and vendors, the ability to lift up to 75 pounds and work on rooftops, a valid driver’s license, and the ability to acquire a passport.

Requirements

Civilian or military technical training.
Demonstrated troubleshooting and problem-isolation skills.
Working knowledge of PC operation, including hardware diagnosis and repair to the circuit level.
Working knowledge of software installation and setup on hard drives, and BIOS or firmware upgrades.
Basic ability to set up and program routers and VPN firewalls.
Knowledge of RF reception for radio and television, including general antenna theory.
General understanding of cable signal operation.
Knowledge of antenna cabling and signal distribution.
Basic electronics knowledge.
Ability to use power and hand tools.
Experience using basic electronic test instruments.
Strong communication skills.
Ability to lift up to 75 pounds.
Ability to climb ladders and perform work on rooftops.
Valid driver’s license.
Ability to acquire a passport.
Ability to travel, potentially on less than 24 hours’ notice.
Ability to participate in 24/7 on-call support, including weekends and holidays.
Ability to present a positive, professional demeanor and communicate persuasively yet diplomatically.

Responsibilities

Monitor Logimonitor, PR_Web, Slack, and Gmail for alerts and issues; troubleshoot and repair local site problems.
Respond to Pager Duty alerts and resolve reported problems promptly.
Perform onsite or remote repairs at local sites, using third-party maintenance vendors or local site contacts as needed.
Maintain an up-to-date parts inventory database.
Ship parts or arrange their ordering and shipment using timely and cost-effective methods.
Participate in a 24/7 interdepartmental on-call rotation for local site hardware maintenance and repairs, including weekends and holidays.
Travel to various cities as necessary, potentially on less than 24 hours’ notice.
Troubleshoot and repair the data communications network using data communications vendors or third-party maintenance providers.
Coordinate local site moves, including site selection, rent negotiations, power and climate-control installation, signal and data communications installation, and physical relocation of MediaRadar equipment.
Maintain detailed documentation of all work performed.
Perform other duties as deemed necessary by the Field Operations Manager.
Maintain positive and professional communication with local contacts, potential landlords, cable companies, television stations, vendors, and other internal and external contacts.