Broadband Technician 1

Armstrong Group•Butler, PA

3d•Onsite

About The Position

Join a Leader in Technology & Customer Service! At Armstrong Utilities, we’ve been delivering cutting-edge cable and internet services since connecting our first customers in Butler, Pennsylvania, in 1963. From offering just nine channels back then to now providing hundreds of viewing options, blazing-fast High-Speed Internet, telephone services, and a wide range of business products, we’ve always stayed ahead of the curve. Our state-of-the-art broadband network, powered by fiber optics, ensures our customers get the latest technology with unmatched reliability. Armstrong’s success has always come down to one thing: our people. Our team is nationally recognized for customer service excellence, and we take pride in knowing that dedication to our customers has kept us a leader in the industry for over 50 years. WHY JOIN ARMSTRONG? Be part of an innovative leader. Armstrong has consistently been at the forefront of the telecommunications industry. Make a real impact. You'll be providing essential services in a fiber-based GPON environment, ensuring that homes and businesses stay connected. Grow with us. We invest in our team’s development through training opportunities and hands-on experience in advanced technologies.

Requirements

Valid driver’s license.
High school diploma
A customer-first approach to problem-solving.
Ability to pass BPI certification within 12 months.
Physical ability to bend, sit, and lift over 50 pounds, and work in various weather conditions.

Nice To Haves

advanced education in IT, electronics, or a related field is a plus!

Responsibilities

Install and troubleshoot voice and data services, using the latest test equipment and following our safety and installation guidelines.
Maintain vehicle inventory and safety compliance.
Handle physical tasks like climbing, digging, and drilling as needed, while adhering to all safety protocols.
Provide timely, detailed paperwork and feedback to help improve our services.
Stay ahead of trends through continuous training and development.
Participate in on-call and shift work as required.