Briefing Program Manager (Hybrid)

CrowdStrike • Sunnyvale, CA

2d • $110,000 - $160,000 • Hybrid

About The Position

As an Executive Briefing Manager, you will play a pivotal role in shaping the customer experience at CrowdStrike’s Executive Briefing Center (EBC) in Sunnyvale, CA. You’ll collaborate closely with the Sales, Marketing, CTO, Product, AV/IT, and Facilities teams to deliver tailored, high-impact executive briefings that align to our customers’ goals and to CrowdStrike’s brand strategy. From intake to execution and follow-up, you’ll be a key partner in delivering impactful engagements that deepen relationships and grow pipeline. This is a role based in Sunnyvale, CA, and requires an onsite presence 3 days per week.

Requirements

• 4-6 years of experience in executive briefings, executive engagement, sales enablement, or other executive-facing marketing roles in a fast-growing technology company
• World-class written communication skills and an outstanding executive presence
• Utmost confidence working with and leading cross-functional teams at all levels, including Sales, Product/CTO, Marketing, and Executives
• Incredible attention to detail and ability to manage multiple briefings and timelines simultaneously
• Customer-obsessed, with a passion for creating elevated, premium, personalized experiences
• BA/BS degree or equivalent relevant work experience
• Must be based in the SF Bay Area and available to host briefings and work in the Sunnyvale office in person.

Responsibilities

• Serve as the primary point of contact for assigned briefings, partnering with Sales and CTO teams to assess customer needs and objectives.
• Customize briefing agendas that align to these needs and objectives, coordinating with internal teams to secure the right executives, SMEs, and content
• Lead pre-brief planning calls, provide guidance to discussion leaders, and ensure all participants are prepared and aligned.
• Host and Facilitate briefings onsite, ensuring an elevated, seamless, and professional experience for customers and internal stakeholders alike.
• Comfortably facilitate executive-level discussions in real time, navigating ambiguity and adapting agendas as needed while displaying sharp business acumen, outstanding executive presence, and professional communications skills.
• Capture meeting notes and work with account teams to ensure that follow-up actions are established, shared, and acted upon.
• Work alongside the EBC Manager to maintain the briefing platform, inbound requests, scheduling, and other logistics.
• Collaborate with the broader executive briefing team to ensure consistency, quality, and alignment across all customer engagements
• Document customer feedback and insights pre- and post-briefing, identifying opportunities and sharing learnings to inform future briefings and experiences.
• Partner with Briefing Guest Relations specialist around logistics management of catering, room setup, personalizations, gifting, and more.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level