Breast Coordinator

The South Bend Clinic•South Bend, IN

67d•Onsite

About The Position

Join Our Team at The South Bend Clinic! At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace. We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark. Let’s start with what matters. People. Purpose. Care. At the South Bend Clinic, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at SBC isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at the South Bend Clinic.

Requirements

High school diploma or GED required
Customer service, telephone, or administrative experience required
Strong attention to detail and data accuracy
Ability to multitask and manage competing priorities
Professional written and verbal communication skills
Ability to learn and use specialized EMR and tracking systems
Ability to work calmly and effectively in a fast-paced clinical environment

Nice To Haves

medical, radiology, mammography, or women's health experience preferred

Responsibilities

Provides non-clinical operational support for the mammography and breast imaging program.
Coordinates patient follow-up, supplemental breast imaging, and dense or high-risk breast tracking while supporting compliance with MQSA (FDA) and ACR guidelines.
Track dense breast, high-risk, recall, and biopsy patients using Epic mammography tracking tools.
Schedule additional mammography views, breast ultrasound, MRI, biopsies, and follow-up imaging according to protocols.
Ensure timely patient follow-up and escalate delayed or missed appointments.
Support compliance with MQSA (FDA), ACR, and dense breast notification requirements.
Enter and maintain accurate documentation in the electronic medical record.
Generate and track patient result letters and biopsy outcomes.
Answer patient calls and voicemails and provide professional, empathetic customer service.
Maintain strict patient confidentiality in accordance with HIPAA.

Benefits

Daily Pay
Tuition Reimbursement : Up to $5,250 per year
401(k) Match
3-Year Vesting
Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
Pet Health Coverage
Paid Volunteer Time : 40 hours of paid time off annually
Parental Leave : 12 weeks of 100% paid parental leave
adoption and surrogacy financial benefits for non-physician team members.
Diversity, Equity, and Inclusion (DEI) initiatives