Breakfast Server

Boyne Resorts•Harbor Springs, MI

9d•Onsite

About The Position

The Breakfast Server is a key member of the Main Dining Room team at The Highlands at Harbor Springs, responsible for delivering warm, attentive, and polished service to resort guests during the morning dining experience. This role embodies the relaxed yet refined atmosphere of our Main Dining Room, where guests begin their day overlooking the natural beauty of the Harbor Springs region before heading out to enjoy our championship golf courses or resort amenities. The ideal candidate is a friendly, detail-oriented professional who takes pride in creating memorable guest experiences through genuine hospitality, product knowledge, and consistent service execution.

Requirements

Minimum 1 year of food service or hospitality experience preferred; on-the-job training available for motivated candidates
Must be at least 18 years of age to serve alcohol in accordance with Michigan Liquor Control Commission (MLCC) regulations
ServSafe certification required, or willingness to obtain prior to first shift
Ability to work a flexible schedule including early mornings, weekends, and holidays
Basic math skills for accurate check processing
Reliable transportation to the resort property
Stand and walk for the duration of shifts, typically 4-8 hours
Carry trays and service items weighing up to 30 pounds
Bend, reach, and move through tight dining spaces with ease
Work in varying temperatures, including proximity to kitchen equipment

Nice To Haves

Prior experience in a resort, hotel, or upscale dining environment
Familiarity with point-of-sale systems
Genuine interest in providing exceptional guest experiences in a scenic, resort-style setting

Responsibilities

Greet and seat guests warmly, creating a welcoming atmosphere consistent with The Highlands brand standards
Present menus, describe daily specials, and make informed recommendations on breakfast items, beverages, and coffee selections
Take food and beverage orders accurately, communicating special requests and dietary needs to kitchen staff
Deliver food and beverage orders in a timely, professional manner with attention to proper plate placement and presentation
Monitor and anticipate guest needs throughout the dining experience, proactively refilling beverages and addressing any concerns
Resolve guest feedback with professionalism and urgency; escalate to management when appropriate
Perform all pre-service opening duties including table setup, linen placement, silverware polishing, and condiment stocking
Maintain thorough knowledge of the breakfast menu, including ingredients, preparation methods, and common allergens
Accurately process guest checks using the Point of Sale (POS) system; credit card, and resort charge transactions
Communicate effectively with kitchen staff, bussers, and fellow servers to ensure seamless service flow
Follow all ServSafe and responsible alcohol service guidelines when serving morning beverages including mimosas, Bloody Marys, and other alcoholic offerings
Adhere to all food safety, sanitation, and health code standards as required by the State of Michigan and Boyne Resorts policies
Complete assigned side work and closing duties, including dining room breakdown, restocking, and cleaning
Maintain cleanliness and organization of the dining room, server stations, and beverage areas throughout the shift
Properly handle, store, and label perishables and supplies in compliance with food safety standards
Participate in pre-shift staff meetings and training sessions as scheduled

Benefits

Free Golf and Ski Passes
Downhill Mountain Bike Park Pass
Dining Discounts – Receive 25% off at Boyne restaurants.
Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.
Free Water Park Passes
Lodging Discounts
Tuition Reimbursement
Housing Availability
Health Insurance – Available for Full-Time Year-Round Team Members.
AllyHealth – Access to health services for all employees.