Breakfast Host
About The Position
As a Breakfast Host, you are responsible to deliver exceptional guest experiences and prepare high quality meals for your guests. You must possess a positive and upbeat personality with a desire to deliver legendary experiences to our guests. You need the ability to multi-task, be detail oriented, and have a strong understanding of food safety requirements to effectively deliver 100% guest satisfaction standards. In this position, you are the public face of Holiday Inn & Suites Charleston West for our guests. You have responsibilities for guest satisfaction, to be a team player, and ensuring that the facility is remarkably clean.
Requirements
- A minimum of 1 year of experience in hospitality, or food industry
- Strong knowledge of food safety standards
- Ability to handle large crowds
- Able to respond quickly in a dynamic and changing environment
- High level of integrity, a positive attitude, and be a coachable team player
- Demonstrated time management and organizational skills
- Excellent communication, interpersonal and presentation skills
Nice To Haves
- Exceptional communication skills
- Empowerment
- Energy, drive & passion
- Guest focus
- Integrity
- Decision making/good judgement
- Team player
- Flexible attitude and a willingness to help fellow team members
Responsibilities
- Observe and practice all safety and security policies that impact the welfare of you, the guests, the team members, and the condition of the facility
- Always present a clean and professional image by adhering to the parameters in the dress code policy
- Provide a welcoming experience to all guests in all interactions
- Provide courteous assistance to guests and team members, reinforcing IHG's values, policies, and procedures
- Greet and provide assistance to every guest as they enter the breakfast room
- Keep coffee and food fresh and filled during breakfast service hours
- Always keep the area clean and sanitized and adhere to all food safety protocols
- Keep the pantry area spotless
- Maintain the highest of cleanliness standards in the breakfast and public areas, which will include but not limited to windows, sweeping and mopping floors, vacuuming, dusting, changing garbage
- Complete all training by assigned due date
- Advocate for training when deficiencies in performance are identified
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
