Breakfast Host/Attendant

Remington HospitalityBastrop, TX
Onsite

About The Position

This role involves warmly greeting and welcoming guests in the concierge lounge, acting as a liaison between guests and hotel departments, maintaining an information file on hotel and local services, and cleaning the concierge lounge throughout the shift.

Requirements

  • Strong communication skills verbal and written
  • High work ethic and self-initiative
  • Proven customer service skills, including ability to be resourceful and creative
  • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • Ability to stand and walk for extended periods of time
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset

Nice To Haves

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Responsibilities

  • Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
  • Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
  • Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
  • Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.
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