Breakfast Attendant - (Saturday & Sunday)

Peregrine Hospitality•Jacksonville, FL

2d•Onsite

About The Position

This role is responsible for representing the hotel with authenticity, enthusiasm, professionalism, and a businesslike appearance and demeanor to all hotel guests, clients, prospective clients, agents, and the community. The position ensures the morning breakfast and buffet is properly set-up, stocked, and broken down/cleaned. It involves maintaining decorations, communicating maintenance needs, and promptly cleaning tables and chairs. The role also requires maintaining the cleanliness of all breakfast room public spaces and restrooms, retrieving soiled linens, and managing inventory of food and cleaning supplies. Upholding a friendly demeanor with guests, adhering to hotel policies and procedures, and sustaining property safety through risk-management behavior are key aspects of this position. The attendant must follow 4 Keys service standards, standard operation procedures, and safety standards, work cohesively with co-workers, and adhere to attendance and reliability standards. Additional duties may be assigned by management.

Requirements

1 year of experience in food or service.
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation.
Ability to stand and walk for extended periods of time.
Ability to bend and twist, push and pull, stoop, and kneel.
Proof of identity and eligibility to work in the United States.

Responsibilities

Ensure the morning breakfast and buffet has been properly set-up and continuing to stock as needed, in addition to proper break down and cleaning.
Maintain decorations and communicate to management the needs for maintenance or improvement to provide the highest quality of service.
Promptly clean table tops and chairs throughout breakfast hours as guests come and go.
Maintain cleanliness of all breakfast room public spaces and restrooms, including but not limited to front of galley, breakfast buffet, and assigned restrooms.
Retrieve all soiled linens to be sorted and treated.
Maintain inventory of all food and cleaning supplies and communicate needs to a supervisor when necessary.
Uphold a friendly demeanor with all guests and interact accordingly, including salutations upon entry and exit.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.