Breakfast Attendant - Grand Canyon Hotel & Suites

Xanterra Travel Collection•Tusayan, AZ

2d•Onsite

About The Position

Join the team at Grand Canyon Hotel & Suites, Xanterra’s newest property in Tusayan, Arizona—just one mile from the South Rim entrance of Grand Canyon National Park. As part of Xanterra’s legacy of hospitality at the Grand Canyon, this 197-room hotel is a unique opportunity to work in a world-famous destination while being part of a team that values service, sustainability, and unforgettable experiences. The breakfast Attendant is responsible for setting up the continental breakfast buffet room. This position restocks food and dishware and cleans room when the breakfast hours are complete. This is a customer service position in which helping guests is required.

Requirements

Must be at least 16 years of age to work
Must be at least 18 years of age to live in housing.
Constantly: stand and walk and lift/carry up to 10 lbs.
Frequently: Handling and reaching outward, lift/carry up to 20 lbs., and push/pull up to 12 lbs.
Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 100 lbs.

Responsibilities

Fully understand and support Xanterra Mission Statement and Core Values.
Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
Clear finished tables in an expedient manner.
Clean area throughout the breakfast hours and breakdown according to standards for the department.
Bring any guest complaint(s) or issue(s) to the immediate attention of the Manager on Duty
Become familiar with the property to properly answer any guest questions
Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
Other duties as assigned.